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Record W2896736097 · doi:10.1136/bmjebm-2018-111024.70

70 Using human-centred design to better support primary careobesity management: 5as team at home

2018· article· en· W2896736097 on OpenAlex
Guillermina Noël, Thea Luig, Denise Campbell-Scherrer

Why this work is in the frame

A frame that forgets how it found something cannot be audited. These are the routes that admitted this work.

affAt least one author lists a Canadian institution in the pinned OpenAlex snapshot.

Bibliographic record

Venuenot available
Typearticle
Languageen
FieldComputer Science
TopicPersona Design and Applications
Canadian institutionsUniversity of Alberta
Fundersnot available
KeywordsPersonaHealth careMedical educationMedicineKnowledge managementNursingPsychologyComputer scienceHuman–computer interaction

Abstract

fetched live from OpenAlex

<h3>Objectives</h3> The WHO has issued a call to implement <i>people-centred</i> strategies to health services. This makes personalised care a priority. Obesity management in primary care is often embedded in other clinical presentations, like diabetes or osteoarthritis. Achieving collaborative encounters in primary care obesity management is difficult. <i>The challenge is how to support constructive engagement to address the unique needs of each individual.</i> To overcome this, it is indispensable to apply a human-centred approach to meet patients’ needs and values. The objective of this project was to collaboratively identify patients’ needs and expectations about tools for obesity management. Also, to co-design with patients and care teams 4 tools to support patient-physician collaborative engagement to identify health goals and create personalised care plans to manage obesity using a human-centred design approach. Human-centred design puts people at the centre. <h3>Method</h3> We developed three co-design workshops: we used personas, role playing, dialogue prompters, and prototypes to foster collaboration and good communication between patients, health professionals and researchers. Five patients participated in the first workshop to identify their needs and expectations about tools to achieve meaningful obesity conversations. This workshop helped develop a list of goals the tools needed to fulfil and create a first prototype. Ten patients and ten healthcare providers participated in the other two co-creation workshops to tailor the tools to the needs of patients and health professionals. Eight videos of obesity encounters helped develop 3 personas. The personas were used to help participants situate themselves in the story of a ‘constructed’ patient. The personas help patients and health professionals to role play a weight management conversation while using the first prototypes. Dialogue prompters were used to collect participants ideas about what worked, why and how to change it. <h3>Results</h3> Diverse communication needs emerged between patients and healthcare professionals. Patients found the first prototype too medical and technical not helping to address their overall health. Health professionals needed the tool to cover more mental health and functional aspects. The co-creation clarified that we needed to differentiate between what the tool should do from what the health professional should do. For example, the tool should <i>support the identification</i> of patients’ strengths, but it is the <i>health professional who should identify</i> patients’ strengths (such as overcoming depression or emotional easting) throughout the patients’ story. This requires professional training. We learned that the steps to guide patients to plan action needed to be simple and straightforward to avoid overwhelming them. If the tool to plan action was overwhelming, it affected the patients’ capacity and confidence to plan and implement future actions. Overall the tool promoted conversation, but it needed clear instructions. <h3>Conclusions</h3> This study shows the value of human-centred design to achieve collaboration and partnership between patients, health professionals and researchers. Co-creating not only helps investigate how to achieve a deeper understanding of one another’s needs, values and perspectives, but also to get ideas none of these 3 stakeholders: researchers, patients and health professionals would ever conceive alone. This collective aspect of design, is starting to be seeing as an asset. The adoption of human-centred design can help patients and physicians to collaboratively design better healthcare approaches, re-configure the patient-physician relationship, and help provide more suitable weight management conversations.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.000
metaresearch head score (Gemma)0.000
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesInsufficient payload (model declined to judge)
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Not applicable · Consensus signal: Not applicable
GenreCandidate signal: Methods · Consensus signal: none
Teacher disagreement score0.556
Threshold uncertainty score1.000

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0000.000
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0000.000
Science and technology studies0.0000.000
Scholarly communication0.0000.000
Open science0.0010.001
Research integrity0.0000.000
Insufficient payload (model declined to judge)0.0000.001

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.058
GPT teacher head0.272
Teacher spread0.214 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it

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Citations0
Published2018
Admission routes1
Has abstractyes

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