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Record W2905239451 · doi:10.1080/09502386.2018.1555269

Bad feeling at work: emotional labour, precarity, and the affective economy

2018· article· en· W2905239451 on OpenAlex

Why this work is in the frame

A frame that forgets how it found something cannot be audited. These are the routes that admitted this work.

affAt least one author lists a Canadian institution in the pinned OpenAlex snapshot.
fundA Canadian funder is recorded on the work.

Bibliographic record

VenueCultural Studies · 2018
Typearticle
Languageen
FieldSocial Sciences
TopicEmotional Labor in Professions
Canadian institutionsUniversity of Alberta
FundersSocial Sciences and Humanities Research Council of Canada
KeywordsPrecarityFeelingNeoliberalism (international relations)Context (archaeology)Emotional laborSociologyPrecarious workSocial psychologyEmotion workPsychologyGender studiesPolitical economyWork (physics)

Abstract

fetched live from OpenAlex

Returning to Arlie Hochschild’s foundational work, this article argues for the ongoing relevance of emotional labour in understanding the subjective demands placed on those working at the intersection of affective labour and precarity. Drawing on a range of feminist analyses, I understand emotional labour as the work entailed in producing profitable (often positive) affects at the level of the individual worker, thereby challenging views of affective labour that focus on the affects that circulate productively under neoliberalism. The stakes of such emotional labour in the affective economy, I argue, are heightened by conditions of labour precarity in which many workers are asked not only to produce positive affects, but also to subordinate the bad feelings that can arise alongside socio-economic insecurity. I understand the demand for positive affect from workers as emerging not only due to the productivity of such affects under neoliberalism, but also because the prevalence of positive feeling operates ideologically to normalize precarious working conditions. Bad feeling in this context threatens to challenge the neoliberal status quo. Drawing extensively on Tatjana Turanskyj’s 2011 film Eine Flexibe Frau, I identify the cultural and workplace logics by which bad feelings are excised and suppressed, primarily through the presumption of bad feeling as wilful. These logics complicate any effort to read a straightforward politics of resistance or refusal into bad feeling; however, I conclude that to view bad feeling as structurally embedded and functionalized within capitalist logics offers a means by which to respond differently to those who feel bad as we encounter them in the precarious affective economy.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.001
metaresearch head score (Gemma)0.001
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesScience and technology studies
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Theoretical or conceptual · Consensus signal: none
GenreCandidate signal: Empirical · Consensus signal: Empirical
Teacher disagreement score0.615
Threshold uncertainty score0.998

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0010.001
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0000.000
Science and technology studies0.0030.003
Scholarly communication0.0000.000
Open science0.0000.000
Research integrity0.0000.000
Insufficient payload (model declined to judge)0.0000.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.065
GPT teacher head0.380
Teacher spread0.316 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it