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Record W2925189897 · doi:10.1177/1440783319833188

Retail therapy: Making meaning out of menial labour

2019· article· en· W2925189897 on OpenAlex

Why this work is in the frame

A frame that forgets how it found something cannot be audited. These are the routes that admitted this work.

affAt least one author lists a Canadian institution in the pinned OpenAlex snapshot.
fundA Canadian funder is recorded on the work.
aboutThe title or abstract carries a Canadian signal from the geographic lexicon.

Bibliographic record

VenueJournal of sociology · 2019
Typearticle
Languageen
FieldSocial Sciences
TopicEmotional Labor in Professions
Canadian institutionsCarleton University
FundersSocial Sciences and Humanities Research Council of Canada
KeywordsPrivilege (computing)SociologyCapitalismMeaning (existential)Gender studiesWorking classEthnic groupSet (abstract data type)Consumption (sociology)Work (physics)Social psychologyPolitical sciencePoliticsPsychologySocial scienceLawEngineering

Abstract

fetched live from OpenAlex

Retail work has a prominent place in the Canadian job market in an era of global capitalism and consumption. Despite spanning an astonishing array of industries, this work is most often low-paying, low-status and un-unionized, leaving workers vulnerable to exploitation and discrimination from their employers. This qualitative content analysis of 1454 anonymous reviews of 25 Canadian retail employers posted on RateMyEmployer.ca explores how intersections of class, race and gender shape how workers make sense of difficult work experiences and their relative social privilege. We draw on Hewitt and Hall’s concept of quasi-theorization to frame how everyday experiences of work justify foregone conclusions that allow reviewers to reassert status. Set against highly gendered, raced and classed expectations of the helpful, deferential, hardworking and cheerful retail worker, these quasi-theories demonstrate that ethnic and racial bias, reactive masculinities and battles between working-class supervisors and middle-class student employees lead to unresolved friction that erupts in anonymous, online spaces.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.002
metaresearch head score (Gemma)0.000
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesInsufficient payload (model declined to judge)
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Theoretical or conceptual · Consensus signal: Theoretical or conceptual
GenreCandidate signal: Empirical · Consensus signal: Empirical
Teacher disagreement score0.208
Threshold uncertainty score0.999

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0020.000
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0000.000
Science and technology studies0.0000.000
Scholarly communication0.0000.000
Open science0.0000.000
Research integrity0.0000.000
Insufficient payload (model declined to judge)0.0020.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.066
GPT teacher head0.388
Teacher spread0.322 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it