PENGARUH KEPUASAN KONSUMEN DAN KEPERCAYAAN MEREK TERHADAP LOYALITAS KONSUMEN PRODUK SEPEDA MOTOR HONDA (Studi Kasus Pada Galaxy Motor Kediri)
Why this work is in the frame
A frame that forgets how it found something cannot be audited. These are the routes that admitted this work.
Bibliographic record
Abstract
This study aims to analyze the effect of customer satisfaction and brand trust on consumer loyalty. The problems in this study are (1) How is the influence of customer satisfaction on consumer loyalty, (2) how the influence of brand trust on customer satisfaction and (3) how the simultaneous influence of customer satisfaction and brand trust on consumer loyalty. The population in this study were all Honda motorcycle consumers at Galaxy Motor Dealers. Sampling using accidental sampling (roscoe) technique to obtain a sample of 60 respondents. Data collection methods used were questionnaires and interviews. The data analysis method used is the test instrument (validity test and reliability test), Multiple linear regression test analysis, t test and F test. The results of the study obtained multiple linear regression equation Y = -0.963+ 0.121X1 + 0.415X2 + e. Based on the results of the study it can be concluded (1) There is a significant but not significant effect on customer satisfaction on consumer loyalty, (2) there is a significant influence between brand trust and consumer loyalty (3) there is a significant effect between customer satisfaction and brand trust on consumer loyalty . Penelitian ini bertujuan untuk menganalisis pengaruh kepuasan konsumen dan kepercayaan merek terhadap loyalitas konsumen. Permasalahan dalam penelitian ini adalah (1) Bagaimana pengaruh kepuasan konsumen terhadap loyalitas konsumen, (2) bagaimana pengaruh kepercayaan merek terhadap kepuasan konsumen dan (3) bagaimana pengaruh secara simultan antara kepuasan konsumen dan kepercayaan merek terhadap loyalitas konsumen. Populasi dalam penelitian ini adalah seluruh konsumen sepeda motor Honda pada Dealer Galaxy Motor. Penarikan sampel menggunakan teknik accidental sampling (roscoe) sehingga diperoleh sampel 60 responden. Metode pengumpulan data yang digunakan adalah kuesioner dan wawancara. metode analisis data yang digunakan adalah uji instrumen (uji validitas dan uji reliabilitas), Analisis uji Regresi linier berganda, Uji t dan uji F. Hasil penelitian diperoleh persamaan regresi linier berganda Y = -0,963+ 0,121X1 + 0,415X2+e. Berdasarkan hasil penelitian dapat disimpulkan (1) Terdapat pengaruh tetapi tidak signifikan antara kepuasan konsumen terhadap loyalitas konsumen, (2) terdapat pengaruh yang signifikan antara kepercayaan merek terhadap loyalitas konsumen da (3) terdapat pengaruh yang signifikan antara kepuasan konsumen dan kepercayaan merek terhadap loyalitas konsumen.
Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.
Full frame distilled prediction
Teacher imitationNot calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.
Codex and Gemma teacher scores by category
| Category | Codex | Gemma |
|---|---|---|
| Metaresearch | 0.002 | 0.000 |
| Meta-epidemiology (narrow) | 0.001 | 0.001 |
| Meta-epidemiology (broad) | 0.001 | 0.001 |
| Bibliometrics | 0.001 | 0.001 |
| Science and technology studies | 0.001 | 0.000 |
| Scholarly communication | 0.001 | 0.002 |
| Open science | 0.002 | 0.001 |
| Research integrity | 0.000 | 0.001 |
| Insufficient payload (model declined to judge) | 0.001 | 0.002 |
Machine scores (provisional)
The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.
Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.
score_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it