Sharing 9-1-1 Video Call Information between Dispatchers and Firefighters During Everyday Emergencies
Bibliographic record
Abstract
In North America, people phone the number 9-1-1 to obtain emergency services. In the near future, such services will incorporate new communication modalities such as video calling where callers can show visuals of the emergency to call takers. This information can then be shared between dispatchers and first responders such as firefighters. We conducted an exploratory study with dispatchers and firefighters to understand how 9-1-1 video call information should be shared with firefighters while enroute to an emergency and what benefits and challenges it would create. Our results show that video call information can help firefighters gain more accurate information about an emergency, provide location specifics, pre-plan strategies, and mentally prepare for the situation while traveling to it. Yet there are design tensions around what and how much information should be shared with firefighters by dispatchers, and, in turn, what video information is shown to firefighter crewmembers
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How this classification was reachedexpand
Full frame distilled prediction
Teacher imitationNot calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.
Codex and Gemma teacher scores by category
| Category | Codex | Gemma |
|---|---|---|
| Metaresearch | 0.000 | 0.000 |
| Meta-epidemiology (narrow) | 0.000 | 0.000 |
| Meta-epidemiology (broad) | 0.000 | 0.000 |
| Bibliometrics | 0.000 | 0.000 |
| Science and technology studies | 0.000 | 0.000 |
| Scholarly communication | 0.000 | 0.001 |
| Open science | 0.000 | 0.000 |
| Research integrity | 0.000 | 0.000 |
| Insufficient payload (model declined to judge) | 0.000 | 0.000 |
Machine scores (provisional)
The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.
Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.
score_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from itClassification
machine, unvalidatedMachine predicted; a candidate call from one teacher head, not a consensus.
How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".