Empathy in computer-mediated interactions: A conceptual framework for research and clinical practice.
Bibliographic record
Abstract
Empathy plays a crucial role in fostering positive social interactions and is elicited through verbal and nonverbal socioemotional cues. Computer-mediated communication rapidly connects individuals at a distance but can partly filter out nonverbal cues. We draw from available telehealth and emotion communication literature to elaborate a cohesive conceptual framework of online empathy, a tool the field is currently lacking. The distinctive features of online communication and their impacts on the empathic interaction are described. We also detail strategies that users can employ to facilitate feeling, conveying, and being perceived as empathic in computer-mediated communication
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How this classification was reachedexpand
Full frame machine prediction
Teacher imitationNot calibrated prevalence, not ground truth. Human validation pending. The Gemma side is a direct model label for every work in the frame, read from the title-only record. The Codex side is a classifier learned from the 10,348 direct Codex labels and calibrated to design-weighted sample rates; fields without enough sample support carry no Codex call. Candidate is the union of the two sides; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels.
Distilled classifier scores by category (both heads)
| Category | Codex | Gemma |
|---|---|---|
| Metaresearch | 0.015 | 0.019 |
| Meta-epidemiology (narrow) | 0.001 | 0.000 |
| Meta-epidemiology (broad) | 0.001 | 0.001 |
| Bibliometrics | 0.003 | 0.003 |
| Science and technology studies | 0.003 | 0.019 |
| Scholarly communication | 0.008 | 0.011 |
| Open science | 0.003 | 0.006 |
| Research integrity | 0.006 | 0.006 |
| Insufficient payload (model declined to judge) | 0.003 | 0.000 |
Machine scores (provisional)
The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.
Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.
score_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from itClassification
machine, unvalidatedMachine predicted; a candidate call from one source (direct Gemma or distilled Codex), not a consensus.
How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".