MétaCan
Menu
Back to cohort
Record W2991710474 · doi:10.58729/1941-6687.1353

The Effects of Text Complexity on Online Review Helpfulness

2015· article· en· W2991710474 on OpenAlexaff
Michael J. Hine

Bibliographic record

VenueCommunications of the IIMA · 2015
Typearticle
Languageen
FieldSocial Sciences
TopicDigital Marketing and Social Media
Canadian institutionsCarleton University
Fundersnot available
KeywordsHelpfulnessReadabilityComputer sciencePhraseNoun phraseInformation retrievalNatural language processingNounArtificial intelligencePsychologySocial psychology

Abstract

fetched live from OpenAlex

This research reported in this paper extends the literature on the helpfulness of online reviews. Previous research has assessed online reviews using standard unidimensional readability algorithms. This research extends previous work by investigating a multidimensional framework, and associated measures, of text complexity and its impact on the helpfulness of online reviews. Results show that as the amount of passive voice and negation in online reviews increase, the helpfulness of said review decreases. Other significant predictors of review helpfulness include word meaningfulness, lexical diversity, and the number of modifiers per noun phrase.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

How this classification was reachedexpand

Full frame machine prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. The Gemma side is a direct model label for every work in the frame, read from the title-only record. The Codex side is a classifier learned from the 10,348 direct Codex labels and calibrated to design-weighted sample rates; fields without enough sample support carry no Codex call. Candidate is the union of the two sides; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels.

metaresearch head score (Codex)0.009
metaresearch head score (Gemma)0.205
Version: metacan-v3-hybrid-931329e0061cValidation status: machine_predicted_unvalidated
Candidate categoriesnone
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Observational · Consensus signal: Observational
GenreCandidate signal: Empirical · Consensus signal: Empirical
Teacher disagreement score0.009
Threshold uncertainty score0.047

Distilled classifier scores by category (both heads)

CategoryCodexGemma
Metaresearch0.0090.205
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0010.001
Bibliometrics0.0030.002
Science and technology studies0.0010.001
Scholarly communication0.0030.003
Open science0.0010.001
Research integrity0.0010.002
Insufficient payload (model declined to judge)0.0030.001

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.129
GPT teacher head0.395
Teacher spread0.265 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it

Classification

machine, unvalidated

Machine predicted; a candidate call from one source (direct Gemma or distilled Codex), not a consensus.

The models applied no category: nothing in the taxonomy fit this work.
Study designObservational
Domainnot available
GenreEmpirical

How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".

Quick stats

Citations5
Published2015
Admission routes1
Has abstractyes

Explore more

Same venueCommunications of the IIMASame topicDigital Marketing and Social MediaFrench-language works237,207