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Record W3017411235 · doi:10.5539/ibr.v13n5p61

Factors Influencing the Seaside Resort Areas’ Service Quality Management: A Case of Chinese Tourists in Southern Region of Thailand

2020· article· en· W3017411235 on OpenAlexvenueno aff
Minyang Zhang, Fuangfa Amponstira

Bibliographic record

VenueInternational Business Research · 2020
Typearticle
Languageen
FieldBusiness, Management and Accounting
TopicCustomer Service Quality and Loyalty
Canadian institutionsnot available
Fundersnot available
KeywordsService qualityMarketingService (business)BusinessQuality (philosophy)Test (biology)QuestionnaireGeographyMathematicsStatistics

Abstract

fetched live from OpenAlex

The objectives of this study were to test the influence of factors that influence on the service quality management of seaside resort areas in southern of Thailand. The researcher used the survey questionnaire to collect data from 400 Chinese tourists who visited seaside resort areas in southern region of Thailand. The research employed One-way ANOVA and multiple regression to test variables and to test hypothesis. The findings revealed that from 3 factors being analyzed using mean value. Service quality factor was the most important to the service quality management of seaside resort areas in southern of Thailand, followed by marketing mix factor, followed by external business factor. The findings also revealed that from 3 factors being tested including service quality factor, marketing mix factor and external business factor influence on the service quality management of seaside resort areas in southern of Thailand at statistically significant level .05.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

How this classification was reachedexpand

Full frame machine prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. The Gemma side is a direct model label for every work in the frame, read from the title-only record. The Codex side is a classifier learned from the 10,348 direct Codex labels and calibrated to design-weighted sample rates; fields without enough sample support carry no Codex call. Candidate is the union of the two sides; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels.

metaresearch head score (Codex)0.000
metaresearch head score (Gemma)0.001
Version: metacan-v3-hybrid-931329e0061cValidation status: machine_predicted_unvalidated
Candidate categoriesnone
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Observational · Consensus signal: Observational
GenreCandidate signal: Empirical · Consensus signal: Empirical
Teacher disagreement score0.082
Threshold uncertainty score0.162

Distilled classifier scores by category (both heads)

CategoryCodexGemma
Metaresearch0.0000.001
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0010.001
Science and technology studies0.0020.001
Scholarly communication0.0010.000
Open science0.0000.001
Research integrity0.0000.000
Insufficient payload (model declined to judge)0.0020.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.124
GPT teacher head0.369
Teacher spread0.245 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it

Classification

machine, unvalidated

Machine predicted; a candidate call from one source (direct Gemma or distilled Codex), not a consensus.

The models applied no category: nothing in the taxonomy fit this work.
Study designObservational
Domainnot available
GenreEmpirical

How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".

Quick stats

Citations0
Published2020
Admission routes1
Has abstractyes

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