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Record W3018188267 · doi:10.5167/uzh-174312

Fostering software developer productivity through awareness increase and goal-setting

2019· dissertation· en· W3018188267 on OpenAlexfundno aff
André N. Meyer

Bibliographic record

VenueZurich Open Repository and Archive (University of Zurich) · 2019
Typedissertation
Languageen
FieldSocial Sciences
TopicKnowledge Management and Sharing
Canadian institutionsnot available
FundersNatural Sciences and Engineering Research Council of CanadaSchweizerischer Nationalfonds zur Förderung der Wissenschaftlichen Forschung
KeywordsProductivityVariety (cybernetics)Knowledge managementWork (physics)Software developmentField (mathematics)Computer scienceSoftwareEngineering

Abstract

fetched live from OpenAlex

Software development organizations strive to enhance the productivity of their developers. All too often, efforts aimed at improving developer productivity are undertaken without knowledge about how developers spend their time at work and how it influences their own productivity. In our research, we focus on two aspects for improving developers' productivity: better understanding developer productivity and using these findings to foster productivity at work. To better understand developer productivity, we took a bottom-up approach by investigating developers' perceptions of productivity in the field, and by examining the individual differences in each developer's work. We found that developers spend their time on a wide variety of activities and tasks that they regularly switch between, resulting in highly fragmented work. Extending our understanding of developers' work and the factors that impact their productivity then allowed us to develop models of developers' work and productivity, and build approaches that support developers with productive behavior changes. To support the identification of self-improvement opportunities that motivate productive behavior changes, we studied how we can increase developers' awareness about work and productivity by combining our models with three persuasive strategies: self-monitoring, self-reflection, and an external indicator. Based on successful applications in the health and physical activity domain and from examining developers’ expectations, we developed PersonalAnalytics, a workplace self-monitoring tool that collects a broad variety of computer interaction data and summarizes the data in a daily and weekly retrospection. A multi-week field-study showed that PersonalAnalytics offered meaningful insights to 82% of the participants, but the insights were not actionable enough to motivate behavior change for 41% of our participants. In a follow-up study, we found that continuous and purposeful self-reflection can motivate productive self-improvements in the workplace, since 83% of our participants stated that it supported the identification of goals and actionable strategies, and 80% reported productivity increasing behavior changes. We further studied how we can increase developers' awareness about their co-workers' availability for interruptions, by sensing and externally indicating interruptibility to developers based on their computer interaction. Our large-scale field study with the FlowLight showed that we can effectively reduce 46% of external interruptions, participants felt more productive, and 86% of them remained active users even after the two-month study period ended. Overall, our research showed that we can successfully foster productivity at developers' work, by increasing their awareness about productive and unproductive work habits, and by encouraging work habit improvements based on the gained insights. In addition, our research can be extended and opens new opportunities to foster productive work for development teams.

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How this classification was reachedexpand

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.001
metaresearch head score (Gemma)0.000
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesMeta-epidemiology (narrow), Science and technology studies
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Observational · Consensus signal: none
GenreCandidate signal: Empirical · Consensus signal: Empirical
Teacher disagreement score0.266
Threshold uncertainty score1.000

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0010.000
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0000.000
Science and technology studies0.0020.000
Scholarly communication0.0000.001
Open science0.0010.002
Research integrity0.0000.000
Insufficient payload (model declined to judge)0.0000.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.026
GPT teacher head0.279
Teacher spread0.253 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it

Classification

machine, unvalidated

Machine predicted; a candidate call from one teacher head, not a consensus.

Study designObservational
Domainnot available
GenreEmpirical

How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".

Quick stats

Citations0
Published2019
Admission routes1
Has abstractyes

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