MétaCan
Menu
Back to cohort
Record W3030375759

Designing Online Dispute Resolution

2020· article· en· W3030375759 on OpenAlex

Why this work is in the frame

A frame that forgets how it found something cannot be audited. These are the routes that admitted this work.

aboutThe title or abstract carries a Canadian signal from the geographic lexicon.
no affNo Canadian affiliation: this work is invisible to an affiliation-only frame.
No Canadian affiliation. An affiliation-only frame, the usual design, would never have seen this work. It is one of the works that make the case for inverting the frame.

Bibliographic record

VenueeYLS (Yale Law School) · 2020
Typearticle
Languageen
FieldBusiness, Management and Accounting
TopicDispute Resolution and Class Actions
Canadian institutionsnot available
Fundersnot available
KeywordsOnline dispute resolutionAlternative dispute resolutionDispute resolutionPolitical scienceLaw
DOInot available

Abstract

fetched live from OpenAlex

This Essay stems from my role as a commenter for a panel discussion among leading thinkers on the topic of online dispute resolution (wODRx). 1 Generally, ODR utilizes information and communication technology to prevent, manage, and resolve disputes.The conference served as a timely pause to assess what ODR is, how it fills diverse functions in the dispute resolution field, and when it can better meet the needs of parties and increase the accessibility and transparency of dispute resolution. 2 The panelists highlighted their study of consumer, commercial, and judicial ODR.As a follow-up, this Essay compares examples offered by the panelists through the lens of dispute system design: the study of the process and product of resolving disputes of a specific category.ODR emerged from the unique needs of online e-commerce where it was geographically and legally infeasible to bring disputes to court for resolution. 3 In this global online marketplace, eBay was the first to use ODR, building a private online option to address disputes arising from transactions conducted through the site. 4 Since that time, ODR platforms have unfolded in both private and public domains.Now, nearly fifty courts in the United Statesvas well as courts in Canada, the Netherlands, India, Brazil, the United Kingdom, and Chinavhave established ODR process options.ODR potentially enables efficiency through processes that are faster and cheaperva difference in degree relative to traditional, face-to-face processes.My modest experience as an online mediator suggests a difference in kind, as well in the qualities of online processes.For example, users experience a difference in the use of various communication channelsvsynchronous versus asynchronous and textual versus visual, respectively, relative to the synchronous, visual communication of face-to-face dispute resolution. 5 The experience of online dispute handling may feel foreign to some who prefer person-to-person contact, while the opposite may be true for those who have been online since childhood.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.000
metaresearch head score (Gemma)0.000
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesInsufficient payload (model declined to judge)
Consensus categoriesInsufficient payload (model declined to judge)
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Not applicable · Consensus signal: none
GenreCandidate signal: Empirical · Consensus signal: none
Teacher disagreement score0.867
Threshold uncertainty score1.000

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0000.000
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0000.001
Science and technology studies0.0000.000
Scholarly communication0.0000.001
Open science0.0000.000
Research integrity0.0000.000
Insufficient payload (model declined to judge)0.0010.003

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.030
GPT teacher head0.245
Teacher spread0.215 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it