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Record W3034111588

Exploring User Satisfaction with AI-enabled Voice- Activated Smart Phone Assistants

2020· article· en· W3034111588 on OpenAlexaboutno aff
Maarif Sohail

Bibliographic record

VenueJournal of the Association for Information Systems · 2020
Typearticle
Languageen
FieldComputer Science
TopicAI in Service Interactions
Canadian institutionsnot available
Fundersnot available
KeywordsSmart phoneComputer scienceHuman–computer interactionPhoneUser satisfactionMultimediaSpeech recognitionTelecommunications
DOInot available

Abstract

fetched live from OpenAlex

Voice-Activated Smart Phone Assistants (VASPA) have, in the recent past, assumed the identity of the most common forms of Artificial Intelligence (AI). VASPA, as an application in the education settings both at pedagogy and andragogy levels, continues to find acceptance. This research focuses on Students' confirmation of expectation and satisfaction with the performance of the VASPAs. An empirical study at one of the leading Canadian Universities will be carried out. Data will be collected through the help of a post-use questionnaire. The questionnaire will be administered after a lecture scenario of 3-5 minutes about a Student's topic of interest. Students will be allowed to select any of their preferred VASPAs, out of the following three: Siri, Google Assistant, and Bixby. Empirical findings will be presented, along with the implications for both the teachers and students. We will also discuss the possible future research directions for VASPAs.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

How this classification was reachedexpand

Full frame machine prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. The Gemma side is a direct model label for every work in the frame, read from the title-only record. The Codex side is a classifier learned from the 10,348 direct Codex labels and calibrated to design-weighted sample rates; fields without enough sample support carry no Codex call. Candidate is the union of the two sides; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels.

metaresearch head score (Codex)0.003
metaresearch head score (Gemma)0.019
Version: metacan-v3-hybrid-931329e0061cValidation status: machine_predicted_unvalidated
Candidate categoriesnone
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Observational · Consensus signal: Observational
GenreCandidate signal: Empirical · Consensus signal: Empirical
Teacher disagreement score0.006
Threshold uncertainty score0.017

Distilled classifier scores by category (both heads)

CategoryCodexGemma
Metaresearch0.0030.019
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0000.001
Science and technology studies0.0010.000
Scholarly communication0.0020.001
Open science0.0000.001
Research integrity0.0000.000
Insufficient payload (model declined to judge)0.0040.001

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.045
GPT teacher head0.246
Teacher spread0.201 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it

Classification

machine, unvalidated

Machine predicted; a candidate call from one source (direct Gemma or distilled Codex), not a consensus.

The models applied no category: nothing in the taxonomy fit this work.
Study designObservational
Domainnot available
GenreEmpirical

How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".

Quick stats

Citations6
Published2020
Admission routes1
Has abstractyes

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