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Generación de un índice de calidad de servicio para establecimientos turísticos de alimentos y bebidas

2020· article· es· W3088192157 on OpenAlexvenueno aff
Ana Carola Flores Mancheno, Claudia Patricia Maldonado-Erazo, Jessica Cristina Bermeo García, Catalina Margarita Verdugo Bernal

Bibliographic record

VenueConcienciaDigital · 2020
Typearticle
Languagees
FieldEconomics, Econometrics and Finance
TopicBusiness, Innovation, and Economy
Canadian institutionsnot available
Fundersnot available
KeywordsHumanitiesPolitical scienceArt

Abstract

fetched live from OpenAlex

La calidad representa un constante desafío que debe ser afrontado por las empresas tanto turísticas como no turísticas, debido a que ésta depende de la evolución de las necesidades que el cliente posee, por lo cual dentro de la literatura académica se han desarrollado diversos métodos o mecanismos para su medición. La presente investigación tiene como objetivo generar un índice que permita evaluar la calidad del servicio de alimentos y bebidas que brindan los establecimientos turísticos de la ciudad de Riobamba, provincia de Chimborazo. La metodología empleada corresponde a un análisis factorial que sintetiza la información de 10 criterios identificados en las tres plataformas virtuales de reserva más representativas del mundo. El principal aporte que brinda este estudio es la generación de un método de medición mucho más flexible que puede adaptarse a la variabilidad de la calidad dentro de los servicios turísticos, y que puede ser replicado hacia otros sectores.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

How this classification was reachedexpand

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.001
metaresearch head score (Gemma)0.001
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesMeta-epidemiology (narrow), Insufficient payload (model declined to judge)
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Observational · Consensus signal: Observational
GenreCandidate signal: Empirical · Consensus signal: Empirical
Teacher disagreement score0.121
Threshold uncertainty score1.000

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0010.001
Meta-epidemiology (narrow)0.0000.001
Meta-epidemiology (broad)0.0010.000
Bibliometrics0.0000.001
Science and technology studies0.0000.000
Scholarly communication0.0010.001
Open science0.0010.000
Research integrity0.0000.000
Insufficient payload (model declined to judge)0.0010.001

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.042
GPT teacher head0.234
Teacher spread0.192 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it

Classification

machine, unvalidated

Machine predicted; a candidate call from one teacher head, not a consensus.

Study designObservational
Domainnot available
GenreEmpirical

How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".

Quick stats

Citations0
Published2020
Admission routes1
Has abstractyes

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