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Record W3089968098 · doi:10.17705/1thci.00131

Human-Centered Artificial Intelligence: Three Fresh Ideas

2020· article· en· W3089968098 on OpenAlexfundno aff
Ben Shneiderman

Bibliographic record

VenueAIS Transactions on Human-Computer Interaction · 2020
Typearticle
Languageen
FieldSocial Sciences
TopicEthics and Social Impacts of AI
Canadian institutionsnot available
FundersUniversity of Massachusetts AmherstQueen's UniversityYonsei UniversityWorcester Polytechnic InstituteTemple UniversityUniversity of OklahomaClaremont Graduate UniversityUniversity of South FloridaMissouri University of Science and TechnologyPennsylvania State UniversityCopenhagen Business SchoolUniversity of PittsburghUniversity of Central FloridaTexas Tech UniversityUniversity of Nevada, Las VegasBen-Gurion University of the NegevSyracuse UniversityUniversity of Pennsylvania
KeywordsCreativityCognitive reframingKnowledge managementEngineering ethicsCorporate governanceSociologyComputer scienceEngineeringPublic relationsPsychologyBusinessPolitical scienceSocial psychology

Abstract

fetched live from OpenAlex

Human-Centered AI (HCAI) is a promising direction for designing AI systems that support human self-efficacy, promote creativity, clarify responsibility, and facilitate social participation. These human aspirations also encourage consideration of privacy, security, environmental protection, social justice, and human rights. This commentary reverses the current emphasis on algorithms and AI methods, by putting humans at the center of systems design thinking, in effect, a second Copernican Revolution. It offers three ideas: (1) a two-dimensional HCAI framework, which shows how it is possible to have both high levels of human control AND high levels of automation, (2) a shift from emulating humans to empowering people with a plea to shift language, imagery, and metaphors away from portrayals of intelligent autonomous teammates towards descriptions of powerful tool-like appliances and tele-operated devices, and (3) a three-level governance structure that describes how software engineering teams can develop more reliable systems, how managers can emphasize a safety culture across an organization, and how industry-wide certification can promote trustworthy HCAI systems. These ideas will be challenged by some, refined by others, extended to accommodate new technologies, and validated with quantitative and qualitative research. They offer a reframe -- a chance to restart design discussions for products and services -- which could bring greater benefits to individuals, families, communities, businesses, and society.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

How this classification was reachedexpand

Full frame machine prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. The Gemma side is a direct model label for every work in the frame, read from the title-only record. The Codex side is a classifier learned from the 10,348 direct Codex labels and calibrated to design-weighted sample rates; fields without enough sample support carry no Codex call. Candidate is the union of the two sides; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels.

metaresearch head score (Codex)0.024
metaresearch head score (Gemma)0.016
Version: metacan-v3-hybrid-931329e0061cValidation status: machine_predicted_unvalidated
Candidate categoriesnone
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Theoretical or conceptual · Consensus signal: Theoretical or conceptual
GenreCandidate signal: Empirical · Consensus signal: none
Teacher disagreement score0.024
Threshold uncertainty score0.129

Distilled classifier scores by category (both heads)

CategoryCodexGemma
Metaresearch0.0240.016
Meta-epidemiology (narrow)0.0010.001
Meta-epidemiology (broad)0.0010.001
Bibliometrics0.0040.002
Science and technology studies0.0050.053
Scholarly communication0.0160.022
Open science0.0030.007
Research integrity0.0090.026
Insufficient payload (model declined to judge)0.0040.002

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.215
GPT teacher head0.426
Teacher spread0.211 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it

Classification

machine, unvalidated

Machine predicted; a candidate call from one source (direct Gemma or distilled Codex), not a consensus.

The models applied no category: nothing in the taxonomy fit this work.
Study designTheoretical or conceptual
Domainnot available
GenreEmpirical

How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".

Quick stats

Citations382
Published2020
Admission routes1
Has abstractyes

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