THE EFFECT OF BRAND TRUST AND SERIVCE RECOVERY TO PURCHASE DECISION ON GARUDA INDONESIA DURING THE COVID-19 PANDEMIC
Bibliographic record
Abstract
This study aims to determine the effect of Brand Trust and Service Recovery on Purchase Decisions on the Garuda Indonesia airline. In general, the Company's operating income in the 1st quarter of 2020 decreased by approximately 33% compared to the same period last year. This research used quantitative methods. Data collection was carried out by distributing questionnaires to 150 people who had used the Garuda Indonesia airline. This study used an analytical technique pathway. The results show that Brand Trust and Service Recovery have a positive influence on Purchase Decisions. This conclusion is obtained from the results of t test with a significance value of 0,000 < 0.05. Thus H1, H2, H3 are proven, that there is a significant influence of Brand Trust and Service Recovery towards Purchase Decision.
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How this classification was reachedexpand
Full frame distilled prediction
Teacher imitationNot calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.
Codex and Gemma teacher scores by category
| Category | Codex | Gemma |
|---|---|---|
| Metaresearch | 0.001 | 0.002 |
| Meta-epidemiology (narrow) | 0.000 | 0.000 |
| Meta-epidemiology (broad) | 0.000 | 0.000 |
| Bibliometrics | 0.000 | 0.000 |
| Science and technology studies | 0.000 | 0.000 |
| Scholarly communication | 0.000 | 0.000 |
| Open science | 0.000 | 0.000 |
| Research integrity | 0.000 | 0.000 |
| Insufficient payload (model declined to judge) | 0.000 | 0.000 |
Machine scores (provisional)
The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.
Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.
score_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from itClassification
machine, unvalidatedMachine predicted; a candidate call from one teacher head, not a consensus.
How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".