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Record W3111856947 · doi:10.1109/smc42975.2020.9283254

Toward Design Archetypes for Conversational Agent Personality

2020· article· en· W3111856947 on OpenAlex

Why this work is in the frame

A frame that forgets how it found something cannot be audited. These are the routes that admitted this work.

affAt least one author lists a Canadian institution in the pinned OpenAlex snapshot.
fundA Canadian funder is recorded on the work.

Bibliographic record

Venuenot available
Typearticle
Languageen
FieldComputer Science
TopicAI in Service Interactions
Canadian institutionsOntario College of Art and Design
FundersCanada Research Chairs
KeywordsArchetypePersonaPersonalityComputer scienceFunction (biology)Dialog systemIntelligent agentThe InternetService (business)Human–computer interactionKnowledge managementWorld Wide WebArtificial intelligencePsychologySocial psychologyBusinessDialog box

Abstract

fetched live from OpenAlex

Conversational agents (CAs), often referred to as chatbots, are being widely deployed within existing commercial frameworks and online service websites. As society moves further into incorporating data rich systems, like the internet of things (IoT), into daily life, it is expected that conversational agents will take on an increasingly important role to help users manage these complex systems. In this, the concept of personality is becoming increasingly important, as we seek for more human-friendly ways to interact with these CAs. In this work a conceptual framework is proposed that considers how existing standard psychological and persona models could be mapped to different kinds of CA functionality outside of strictly dialogue. As CAs become more diverse in their abilities, and more integrated with different kinds of systems, it is important to consider how function can be impacted by the design of agent personality, whether intentionally designed or not. Based on this framework, derived archetype classes of CAs are presented as starting points that can hopefully aid designers, developers, and the curious, into thinking about how to work toward better CA personality development.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.000
metaresearch head score (Gemma)0.000
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesnone
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Simulation or modeling · Consensus signal: none
GenreCandidate signal: Methods · Consensus signal: none
Teacher disagreement score0.916
Threshold uncertainty score0.335

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0000.000
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0000.000
Science and technology studies0.0000.000
Scholarly communication0.0000.000
Open science0.0000.000
Research integrity0.0000.000
Insufficient payload (model declined to judge)0.0000.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.217
GPT teacher head0.319
Teacher spread0.101 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it

Quick stats

Citations16
Published2020
Admission routes2
Has abstractyes

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