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Making the Decision to Monitor in the Workplace: Cybernetic Models and the Illusion of Control

2009· book-chapter· en· W311701438 on OpenAlexaff
David Zweig, Jane Webster, Kristyn A. Scott

Bibliographic record

VenueOxford University Press eBooks · 2009
Typebook-chapter
Languageen
FieldBusiness, Management and Accounting
TopicManagement and Organizational Studies
Canadian institutionsToronto Metropolitan UniversityQueen's UniversityUniversity of Toronto
Fundersnot available
KeywordsCyberneticsControl (management)IllusionIllusion of controlCommand and controlKnowledge managementManagement sciencePsychologyComputer scienceEngineeringSocial psychologyCognitive psychologyArtificial intelligence

Abstract

fetched live from OpenAlex

Abstract This article explores the reliance on cybernetic control models by managers and organizations when making decisions by investigating the desire for people to establish and maintain control. Further, it argues that applying cybernetic models of control to decision making might be inappropriate when applied to humans. Establishing control via the application of cybernetic models is illusory and can lead to a repetitive spiral of increased control. In contrast, research on leadership offers a different paradigm of control. It considers how a manager's behavior can trigger the appropriate response in an employee by activating the employee's working self-concept for how he or she should behave in the workplace. That is, this article examines how employees' desired behaviors and performance can be realized without the need to engage in electronic monitoring.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

How this classification was reachedexpand

Full frame machine prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. The Gemma side is a direct model label for every work in the frame, read from the title-only record. The Codex side is a classifier learned from the 10,348 direct Codex labels and calibrated to design-weighted sample rates; fields without enough sample support carry no Codex call. Candidate is the union of the two sides; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels.

metaresearch head score (Codex)0.002
metaresearch head score (Gemma)0.003
Version: metacan-v3-hybrid-931329e0061cValidation status: machine_predicted_unvalidated
Candidate categoriesnone
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Theoretical or conceptual · Consensus signal: Theoretical or conceptual
GenreCandidate signal: Empirical · Consensus signal: none
Teacher disagreement score0.009
Threshold uncertainty score0.014

Distilled classifier scores by category (both heads)

CategoryCodexGemma
Metaresearch0.0020.003
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0010.001
Science and technology studies0.0010.013
Scholarly communication0.0090.005
Open science0.0010.002
Research integrity0.0020.003
Insufficient payload (model declined to judge)0.0020.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.021
GPT teacher head0.202
Teacher spread0.181 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it

Classification

machine, unvalidated

Machine predicted; a candidate call from one source (direct Gemma or distilled Codex), not a consensus.

The models applied no category: nothing in the taxonomy fit this work.
Study designTheoretical or conceptual
Domainnot available
GenreEmpirical

How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".

Quick stats

Citations5
Published2009
Admission routes1
Has abstractyes

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