'If You're Not Keeping Score, You're Just Practicing': A Lean Health Care Program Evaluation Framework
Bibliographic record
Abstract
Objective: To provide a rigorous framework for evaluating a Lean health care program based on an approach developed to evaluate the Provincial Health Services Authority (PHSA) Lean initiative. Design: Data for analysis includes performance metrics for Lean activities, system level performance measures, staff interviews and longitudinal surveys and inputs. Result: This paper describes the essential components of a Lean evaluation including short and long term efficiency gains, quality and safety improvements, staff engagement, resources and financial inputs. Conclusions: The proposed evaluation framework for Lean interventions, based on a rigorous statistical foundation, considers key performance measurement dimensions and can be widely applied. It addresses a major failure of Lean programs; the lack of formal evaluation.
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How this classification was reachedexpand
Full frame machine prediction
Teacher imitationNot calibrated prevalence, not ground truth. Human validation pending. The Gemma side is a direct model label for every work in the frame, read from the title-only record. The Codex side is a classifier learned from the 10,348 direct Codex labels and calibrated to design-weighted sample rates; fields without enough sample support carry no Codex call. Candidate is the union of the two sides; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels.
Distilled classifier scores by category (both heads)
| Category | Codex | Gemma |
|---|---|---|
| Metaresearch | 0.188 | 0.106 |
| Meta-epidemiology (narrow) | 0.002 | 0.001 |
| Meta-epidemiology (broad) | 0.002 | 0.002 |
| Bibliometrics | 0.008 | 0.005 |
| Science and technology studies | 0.003 | 0.011 |
| Scholarly communication | 0.009 | 0.006 |
| Open science | 0.003 | 0.006 |
| Research integrity | 0.003 | 0.003 |
| Insufficient payload (model declined to judge) | 0.002 | 0.000 |
Machine scores (provisional)
The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.
Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.
score_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from itClassification
machine, unvalidatedMachine predicted; a candidate call from one source (direct Gemma or distilled Codex), not a consensus.
How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".