MétaCan
Menu
Back to cohort

Understanding User Understanding: What do Developers Expect from a Cognitive Assistant?

2020· article· en· W3135995812 on OpenAlex
Glaucia Melo, Edith Law, Paulo Alencar, Donald Cowan

Why this work is in the frame

A frame that forgets how it found something cannot be audited. These are the routes that admitted this work.

affAt least one author lists a Canadian institution in the pinned OpenAlex snapshot.

Bibliographic record

Venuenot available
Typearticle
Languageen
FieldComputer Science
TopicAI in Service Interactions
Canadian institutionsUniversity of Waterloo
Fundersnot available
KeywordsComputer scienceVariety (cybernetics)DocumentationSoftware developmentChatbotContext (archaeology)Software engineeringTask (project management)World Wide WebSoftwareHuman–computer interactionKnowledge managementSystems engineeringEngineeringArtificial intelligence

Abstract

fetched live from OpenAlex

Software development is a complex endeavor that depends on a wide variety of contextual factors involving a large amount of distributed information such as technology-related tasks, software operating environments and stakeholder requirements. Most of this context is implicit and captured in the developers' minds (tacit) or distributed through volumes of documentation. Developers have to maintain mental models of this variety of tasks and information as they produce the software. As a result, context can be easily lost or forgotten and developers often use adhoc approaches while finishing the project. We present in this paper the preliminary results of a study that aims at analyzing qualitatively whether supporting software developers with a chatbot during task execution can improve the overall development experience. The chatbot can assist the developers in executing different tasks based on implicit contextual information. We propose an implementation to explore the viability of using textual chatbots to assist developers automatically and proactively with software development project activities that recur. We believe that understanding the interaction of developers with the systems supported by chatbots is key to improving the developer experience and advancing software engineering practices by providing needed timely support for developers.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.000
metaresearch head score (Gemma)0.000
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesScholarly communication
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Theoretical or conceptual · Consensus signal: none
GenreCandidate signal: Methods · Consensus signal: none
Teacher disagreement score0.969
Threshold uncertainty score0.999

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0000.000
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0000.001
Science and technology studies0.0000.000
Scholarly communication0.0020.004
Open science0.0010.000
Research integrity0.0000.000
Insufficient payload (model declined to judge)0.0010.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.277
GPT teacher head0.305
Teacher spread0.028 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it

Quick stats

Citations6
Published2020
Admission routes1
Has abstractyes

Explore more

Same topicAI in Service InteractionsFrench-language works237,207