Conceptualizing cultural sensitivity in tourism: a systematic literature review
Bibliographic record
Abstract
This study contributes to the conceptualization of cultural sensitivity in tourism based on an analysis of tourism and social science literatures associated with Indigenous peoples in Canada. The study used a systematic literature review methodology, which consisted of thematically analysing 56 English language, tourism and social science journal articles. Findings indicate that while cultural sensitivity is rarely explicitly defined, several themes are consistently used to illustrate what cultural sensitivity entails or should entail in tourism and other social science encounters. Themes include: (i) respect, (ii) trust, (iii) ethics, (iv) cultural identity, (v) mutual understanding and cultural exchange, (vi) self-determination, governance, and capacity building, and (vii) unique healing, wellness, and spiritual needs. In addition to describing these interrelated themes, the study proposes a definition of cultural sensitivity in tourism tethered to the contexts of Indigenous peoples in Canada.
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How this classification was reachedexpand
Full frame distilled prediction
Teacher imitationNot calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.
Codex and Gemma teacher scores by category
| Category | Codex | Gemma |
|---|---|---|
| Metaresearch | 0.011 | 0.015 |
| Meta-epidemiology (narrow) | 0.000 | 0.000 |
| Meta-epidemiology (broad) | 0.001 | 0.000 |
| Bibliometrics | 0.000 | 0.003 |
| Science and technology studies | 0.001 | 0.001 |
| Scholarly communication | 0.001 | 0.001 |
| Open science | 0.001 | 0.000 |
| Research integrity | 0.000 | 0.001 |
| Insufficient payload (model declined to judge) | 0.001 | 0.001 |
Machine scores (provisional)
The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.
Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.
score_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from itClassification
machine, unvalidatedMachine predicted; a candidate call from one teacher head, not a consensus.
How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".