Revisiting bug triage and resolution practices
Bibliographic record
Abstract
Bug triaging is an error-prone, tedious and time-consuming task. However, little qualitative research has been done on the actual use of bug tracking systems, bug triage, and resolution processes. We are planning to conduct a qualitative study to understand the dynamics of bug triage and fixing process, as well as bug reassignments and reopens. We will study interviews conducted with Mozilla Core and Firefox developers to get insights into the primary obstacles developers face during the bug fixing process. Is the triage process flawed? Does bug review slow things down? Does approval takes too long? We will also categorize the main reasons for bug reassignments and reopens. We will then combine results with a quantitative study of Firefox bug reports, focusing on factors related to bug report edits and number of people involved in handling the bug.
Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.
How this classification was reachedexpand
Full frame machine prediction
Teacher imitationNot calibrated prevalence, not ground truth. Human validation pending. The Gemma side is a direct model label for every work in the frame, read from the title-only record. The Codex side is a classifier learned from the 10,348 direct Codex labels and calibrated to design-weighted sample rates; fields without enough sample support carry no Codex call. Candidate is the union of the two sides; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels.
Distilled classifier scores by category (both heads)
| Category | Codex | Gemma |
|---|---|---|
| Metaresearch | 0.067 | 0.319 |
| Meta-epidemiology (narrow) | 0.001 | 0.001 |
| Meta-epidemiology (broad) | 0.001 | 0.001 |
| Bibliometrics | 0.015 | 0.009 |
| Science and technology studies | 0.004 | 0.004 |
| Scholarly communication | 0.008 | 0.012 |
| Open science | 0.003 | 0.005 |
| Research integrity | 0.002 | 0.004 |
| Insufficient payload (model declined to judge) | 0.003 | 0.001 |
Machine scores (provisional)
The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.
Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.
score_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from itClassification
machine, unvalidatedMachine predicted; a candidate call from one source (direct Gemma or distilled Codex), not a consensus.
How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".