Mining web content usage patterns of electronic commerce transactions for enhanced customer services
Bibliographic record
Abstract
Abstract A successful business intelligence solution can help organizations improve the quality and speed of their decision‐making processes by analyzing the consolidated information collected from their websites. Using the current Web server log standard, which indicates only the locations of served Web pages, may lead to inaccurate business analysis for data driven and frequently updated static content Web pages. A properly defined Web content usage data warehouse that captures both dynamic and static contents of web pages provides rich data source for discovering interesting business rules among users' activities. This paper demonstrates the simplicity of data extract, transform and load procedures to import raw Web content usage log to various data models for data analysis, reporting and data mining tools. In this paper, we use two data mining techniques (expected maximization and the prefixspan algorithms) for visitor grouping and path analysis to find interesting patterns in Web content usage log data, an important component of e‐commerce Web sites traffic analysis. Visitor grouping uses data clustering to group visitors/sessions with similar selected attributes' value. Path analysis mines common visiting path sequence. The ultimate goal is to enable the online merchant provide enhanced and differentiated marketing services generally to its existing and potential customers and tell what items customers are interested in instead of ambiguous URLs.
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How this classification was reachedexpand
Full frame machine prediction
Teacher imitationNot calibrated prevalence, not ground truth. Human validation pending. The Gemma side is a direct model label for every work in the frame, read from the title-only record. The Codex side is a classifier learned from the 10,348 direct Codex labels and calibrated to design-weighted sample rates; fields without enough sample support carry no Codex call. Candidate is the union of the two sides; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels.
Distilled classifier scores by category (both heads)
| Category | Codex | Gemma |
|---|---|---|
| Metaresearch | 0.001 | 0.003 |
| Meta-epidemiology (narrow) | 0.000 | 0.000 |
| Meta-epidemiology (broad) | 0.000 | 0.000 |
| Bibliometrics | 0.006 | 0.004 |
| Science and technology studies | 0.000 | 0.000 |
| Scholarly communication | 0.001 | 0.001 |
| Open science | 0.000 | 0.000 |
| Research integrity | 0.000 | 0.000 |
| Insufficient payload (model declined to judge) | 0.001 | 0.001 |
Machine scores (provisional)
The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.
Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.
score_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from itClassification
machine, unvalidatedMachine predicted; a candidate call from one source (direct Gemma or distilled Codex), not a consensus.
How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".