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Trust Within the Workplace: A Review of Two Waves of Research and a Glimpse of the Third

2021· review· en· W3204494889 on OpenAlexaboutno aff
Kurt T. Dirks, Bart de Jong

Bibliographic record

VenueAnnual Review of Organizational Psychology and Organizational Behavior · 2021
Typereview
Languageen
FieldBusiness, Management and Accounting
TopicJob Satisfaction and Organizational Behavior
Canadian institutionsnot available
Fundersnot available
KeywordsQuarter (Canadian coin)Third waveField (mathematics)Order (exchange)Public relationsSociologyEngineering ethicsPsychologyPolitical scienceEngineeringHistoryBusiness

Abstract

fetched live from OpenAlex

Over the past quarter century, trust has emerged as a core concept in organizational psychology and organizational behavior. We review the body of research amassed over that period using a field evolutionary lens and identify two “waves” that have shaped and progressed the field in specific and important ways: Wave 1, establishing foundational building blocks; Wave 2, questioning assumptions and examining alternatives. For each wave, we identify what has been learned and identify key questions that still need to be addressed. We also suggest researchers will need to evolve the fundamental questions asked in order to maintain the momentum of the literature into the next quarter century, and we speculate about what these might look like. Finally, as a result of recent organizational developments and societal disruptions, we anticipate the emergence of a third wave, aimed at examining their implications for trust in the workplace.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

How this classification was reachedexpand

Full frame machine prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. The Gemma side is a direct model label for every work in the frame, read from the title-only record. The Codex side is a classifier learned from the 10,348 direct Codex labels and calibrated to design-weighted sample rates; fields without enough sample support carry no Codex call. Candidate is the union of the two sides; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels.

metaresearch head score (Codex)0.005
metaresearch head score (Gemma)0.012
Version: metacan-v3-hybrid-931329e0061cValidation status: machine_predicted_unvalidated
Candidate categoriesnone
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Not applicable · Consensus signal: none
GenreCandidate signal: Review · Consensus signal: Review
Teacher disagreement score0.008
Threshold uncertainty score0.029

Distilled classifier scores by category (both heads)

CategoryCodexGemma
Metaresearch0.0050.012
Meta-epidemiology (narrow)0.0010.001
Meta-epidemiology (broad)0.0020.001
Bibliometrics0.0080.011
Science and technology studies0.0010.003
Scholarly communication0.0040.007
Open science0.0010.002
Research integrity0.0030.003
Insufficient payload (model declined to judge)0.0020.001

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.047
GPT teacher head0.398
Teacher spread0.352 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it

Classification

machine, unvalidated

Machine predicted; a candidate call from one source (direct Gemma or distilled Codex), not a consensus.

The models applied no category: nothing in the taxonomy fit this work.
Study designNot applicable
Domainnot available
GenreReview

How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".

Quick stats

Citations164
Published2021
Admission routes1
Has abstractyes

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