How Do Different Modes of Verbal Expressiveness of a Student Robot Making Errors Impact Human Teachers’ Intention to Use the Robot?
Bibliographic record
Abstract
When humans make a mistake, they often try to employ some strategies to manage the situation and possibly mitigate the negative effects of the mistake. Robots that operate in the real world will also make errors and therefore might benefit from such recovery strategies. In this work, we studied how different verbal expression strategies of a trainee humanoid robot when committing an error after learning a task influence participants’ intention to use it. We performed a virtual experiment in which the expression modes of the robot were as follows: (1) being silent; (2) verbal expression but ignoring any errors; or (3) verbal expression while mentioning any error by apologizing, as well as acknowledging and justifying the error. To simulate teaching, participants remotely demonstrated their preferences to the robot in a series of food preparation tasks; however, at the very end of the teaching session, the robot made an error (in two of the three experimental conditions). Based on data collected from 176 participants, we observed that, compared to the mode where the robot remained silent, both modes where the robot utilized verbal expression could significantly enhance participants’ intention to use the robot in the future if it made an error in the last practice round. When no error occurred at the end of the practice rounds, a silent robot was preferred and increased participants’ intention to use.
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How this classification was reachedexpand
Full frame machine prediction
Teacher imitationNot calibrated prevalence, not ground truth. Human validation pending. The Gemma side is a direct model label for every work in the frame, read from the title-only record. The Codex side is a classifier learned from the 10,348 direct Codex labels and calibrated to design-weighted sample rates; fields without enough sample support carry no Codex call. Candidate is the union of the two sides; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels.
Distilled classifier scores by category (both heads)
| Category | Codex | Gemma |
|---|---|---|
| Metaresearch | 0.003 | 0.027 |
| Meta-epidemiology (narrow) | 0.000 | 0.000 |
| Meta-epidemiology (broad) | 0.000 | 0.000 |
| Bibliometrics | 0.000 | 0.000 |
| Science and technology studies | 0.000 | 0.001 |
| Scholarly communication | 0.002 | 0.001 |
| Open science | 0.000 | 0.001 |
| Research integrity | 0.001 | 0.001 |
| Insufficient payload (model declined to judge) | 0.002 | 0.000 |
Machine scores (provisional)
The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.
Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.
score_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from itClassification
machine, unvalidatedMachine predicted; a candidate call from one source (direct Gemma or distilled Codex), not a consensus.
How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".