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Record W34453176 · doi:10.1093/jmt/thab014

Applying consistent fuzzy preference relations to measure user perceived service quality of information presenting web portals

2006· article· en· W34453176 on OpenAlexfundno aff
Tien-Chin Wang, Jialing Liang

Bibliographic record

VenueInternational Conference on Applied Mathematics · 2006
Typearticle
Languageen
FieldBusiness, Management and Accounting
TopicCustomer Service Quality and Loyalty
Canadian institutionsnot available
FundersCanadian Institutes of Health Research
KeywordsUsabilityFuzzy logicComputer sciencePreferenceDimension (graph theory)Measure (data warehouse)Quality (philosophy)Fuzzy setService qualityKnowledge managementInformation retrievalService (business)Data miningHuman–computer interactionArtificial intelligenceMathematicsStatisticsMarketing

Abstract

fetched live from OpenAlex

Abstract: The study adopted the method of Herrera-Viedma et al.,(2004): consistent fuzzy preference relations (Fuzzy PreRa) to apply the questionnaire which Zhilin Yang et al.(2005) developed. The result shows that the most important of the five-dimension is “Usability ” and the most important of the nineteen items is “Relevant information to the customer”. Compared to the traditional AHP method, Fuzzy PreRa has the advantages of reducing the comparing times. It is very easy to calculate and improve the inconsistent result. The result provides a useful suggestion for researchers and portal managers.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

How this classification was reachedexpand

Full frame machine prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. The Gemma side is a direct model label for every work in the frame, read from the title-only record. The Codex side is a classifier learned from the 10,348 direct Codex labels and calibrated to design-weighted sample rates; fields without enough sample support carry no Codex call. Candidate is the union of the two sides; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels.

metaresearch head score (Codex)0.002
metaresearch head score (Gemma)0.016
Version: metacan-v3-hybrid-931329e0061cValidation status: machine_predicted_unvalidated
Candidate categoriesnone
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Not applicable · Consensus signal: none
GenreCandidate signal: Empirical · Consensus signal: Empirical
Teacher disagreement score0.005
Threshold uncertainty score0.017

Distilled classifier scores by category (both heads)

CategoryCodexGemma
Metaresearch0.0020.016
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.001
Bibliometrics0.0030.002
Science and technology studies0.0000.000
Scholarly communication0.0010.001
Open science0.0000.000
Research integrity0.0010.000
Insufficient payload (model declined to judge)0.0050.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.103
GPT teacher head0.296
Teacher spread0.193 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it

Classification

machine, unvalidated

Machine predicted; a candidate call from one source (direct Gemma or distilled Codex), not a consensus.

The models applied no category: nothing in the taxonomy fit this work.
Study designNot applicable
Domainnot available
GenreEmpirical

How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".

Quick stats

Citations1
Published2006
Admission routes1
Has abstractyes

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