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Record W402779947

Network Exploitation Capability: Mapping the Electronic Maturity of Hospitality Enterprises

2011· article· en· W402779947 on OpenAlexfundno aff
Gabriele Piccoli, Bill Carroll, Larry Hall

Bibliographic record

VenueCornell Peter and Stephanie Nolan School of Hotel Administration (Cornell University) · 2011
Typearticle
Languageen
FieldBusiness, Management and Accounting
TopicDigital Platforms and Economics
Canadian institutionsnot available
FundersMcGill University
KeywordsMindsetHospitalityRevenueMaturity (psychological)BusinessMarketingKnowledge managementIndustrial organizationProcess managementComputer scienceTourism
DOInot available

Abstract

fetched live from OpenAlex

Although many hospitality firms are making effective use of their information technology resources, the value and effect of those operations could be magnified by a strategic and integrated approach to IT, called Network Exploitation Capacity (NEC). The NEC model maps an organization’s advance toward full integration of network capacity that culminates with a self-renewing or learning strategy for the firm in three areas: demand generation, multi-channel distribution management, and revenue optimization. Unfortunately, most hospitality firms are at the first step of the NEC maturity scale, “Basic,” in which one or more staff members handle some aspects of IT (often with good result), but other aspects are neglected and, in any event, the efforts are not tied together in an effective strategy. Some firms are at Stage 2 of the model, “Systematic,” which expresses an approach to network exploitation that has been codified as part of the firm’s operating system, and the firm is functioning in all three phases of network exploitation. Even if single individuals are responsible for these functions, the firm holds the knowledge of how these areas operate, rather than have the knowledge reside solely in the individual. Advancing to Stage 3, the “Integrated” Stage, a few firms are systematically fostering synergy in the three areas of network exploitation and consciously coordinate operational behavior in a consistent fashion. While no firms have reached Stage 4, the “Analytical” Stage, this stage is characterized by a disciplined analytical mindset that aims at effective operations. Firms achieving Stage 5, “Optimizing,” would add the critical element of an institutionalized process of continuous learning, re-training, and overall optimization of the network exploitation capacity.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

How this classification was reachedexpand

Full frame machine prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. The Gemma side is a direct model label for every work in the frame, read from the title-only record. The Codex side is a classifier learned from the 10,348 direct Codex labels and calibrated to design-weighted sample rates; fields without enough sample support carry no Codex call. Candidate is the union of the two sides; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels.

metaresearch head score (Codex)0.003
metaresearch head score (Gemma)0.020
Version: metacan-v3-hybrid-931329e0061cValidation status: machine_predicted_unvalidated
Candidate categoriesnone
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Not applicable · Consensus signal: none
GenreCandidate signal: Empirical · Consensus signal: Empirical
Teacher disagreement score0.006
Threshold uncertainty score0.017

Distilled classifier scores by category (both heads)

CategoryCodexGemma
Metaresearch0.0030.020
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0050.004
Science and technology studies0.0010.001
Scholarly communication0.0040.011
Open science0.0010.004
Research integrity0.0010.001
Insufficient payload (model declined to judge)0.0040.001

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.051
GPT teacher head0.174
Teacher spread0.123 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it

Classification

machine, unvalidated

Machine predicted; a candidate call from one source (direct Gemma or distilled Codex), not a consensus.

The models applied no category: nothing in the taxonomy fit this work.
Study designNot applicable
Domainnot available
GenreEmpirical

How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".

Quick stats

Citations2
Published2011
Admission routes1
Has abstractyes

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