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Record W4225905754 · doi:10.1287/ijoc.2021.1154

On the Estimation of Discrete Choice Models to Capture Irrational Customer Behaviors

2022· article· en· W4225905754 on OpenAlex
Sanjay Dominik Jena, Andrea Lodi, Claudio Sole

Why this work is in the frame

A frame that forgets how it found something cannot be audited. These are the routes that admitted this work.

affAt least one author lists a Canadian institution in the pinned OpenAlex snapshot.

Bibliographic record

VenueArchivio istituzionale della ricerca (Alma Mater Studiorum Università di Bologna) · 2022
Typearticle
Languageen
FieldBusiness, Management and Accounting
TopicConsumer Market Behavior and Pricing
Canadian institutionsPolytechnique MontréalUniversité du Québec à Montréal
Fundersnot available
KeywordsOverfittingComputer scienceDiscrete choiceIrrational numberMathematical optimizationEconometricsFlexibility (engineering)MaximizationPreferenceMachine learningArtificial intelligenceMathematicsStatistics

Abstract

fetched live from OpenAlex

The random utility maximization model is by far the most adopted framework to estimate consumer choice behavior. However, behavioral economics has provided strong empirical evidence of irrational choice behaviors, such as halo effects, that are incompatible with this framework. Models belonging to the random utility maximization family may therefore not accurately capture such irrational behavior. Hence, more general choice models, overcoming such limitations, have been proposed. However, the flexibility of such models comes at the price of increased risk of overfitting. As such, estimating such models remains a challenge. In this work, we propose an estimation method for the recently proposed generalized stochastic preference choice model, which subsumes the family of random utility maximization models and is capable of capturing halo effects. In particular, we propose a column-generation method to gradually refine the discrete choice model based on partially ranked preference sequences. Extensive computational experiments indicate that our model, explicitly accounting for irrational preferences, can significantly boost the predictive accuracy on both synthetic and real-world data instances. Summary of Contribution: In this work, we propose an estimation method for the recently proposed generalized stochastic preference choice model, which subsumes the family of random utility maximization models and is capable of capturing halo effects. Specifically, we show how to use partially ranked preferences to efficiently model rational and irrational customer types from transaction data. Our estimation procedure is based on column generation, where relevant customer types are efficiently extracted by expanding a treelike data structure containing the customer behaviors. Furthermore, we propose a new dominance rule among customer types whose effect is to prioritize low orders of interactions among products. An extensive set of experiments assesses the predictive accuracy of the proposed approach by comparing it against rank-based methods with only rational preferences and with more general benchmarks from the literature. Our results show that accounting for irrational preferences can boost predictive accuracy by 12.5% on average when tested on a real-world data set from a large chain of grocery and drug stores. Copyright:

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.000
metaresearch head score (Gemma)0.000
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesInsufficient payload (model declined to judge)
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Theoretical or conceptual · Consensus signal: none
GenreCandidate signal: Empirical · Consensus signal: Empirical
Teacher disagreement score0.755
Threshold uncertainty score1.000

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0000.000
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0000.001
Science and technology studies0.0010.000
Scholarly communication0.0000.000
Open science0.0010.001
Research integrity0.0000.000
Insufficient payload (model declined to judge)0.0010.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.021
GPT teacher head0.230
Teacher spread0.209 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it