Bibliographic record
Abstract
Abstract This entry explores the concept of servicescapes, a term encompassing the social atmospherics and environmental contexts within which economic transactions occur. The various elements of a given servicescape, from a store's exterior and interior design to its lighting, temperature, ambient sound, music, ease of access, and the approachability of its sales staff, can all determine a customer's choice, however subconscious, to linger and therefore be more likely to make a purchase, or to quickly leave, perhaps never to return. An effective servicescape, whether physical or online, can broadcast a store's intended demographic target, and prime anticipatory expectations, even before a consumer sets foot within the store itself or enters the virtual space. The aesthetics and design of servicescapes can have a strong impact on customer emotions, levels of satisfaction, and decision making. A servicescape's role in creating trust is both undeniable and crucial to building brand loyalty.
Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.
How this classification was reachedexpand
Full frame machine prediction
Teacher imitationNot calibrated prevalence, not ground truth. Human validation pending. The Gemma side is a direct model label for every work in the frame, read from the title-only record. The Codex side is a classifier learned from the 10,348 direct Codex labels and calibrated to design-weighted sample rates; fields without enough sample support carry no Codex call. Candidate is the union of the two sides; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels.
Distilled classifier scores by category (both heads)
| Category | Codex | Gemma |
|---|---|---|
| Metaresearch | 0.001 | 0.006 |
| Meta-epidemiology (narrow) | 0.001 | 0.000 |
| Meta-epidemiology (broad) | 0.000 | 0.001 |
| Bibliometrics | 0.004 | 0.006 |
| Science and technology studies | 0.003 | 0.001 |
| Scholarly communication | 0.010 | 0.010 |
| Open science | 0.002 | 0.008 |
| Research integrity | 0.002 | 0.002 |
| Insufficient payload (model declined to judge) | 0.277 | 0.147 |
Machine scores (provisional)
The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.
Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.
score_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from itClassification
machine, unvalidatedMachine predicted; a candidate call from one source (direct Gemma or distilled Codex), not a consensus.
How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".