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Servicescapes

2015· other· en· W4256187193 on OpenAlexaff
Annamma Joy

Bibliographic record

VenueThe Wiley Blackwell Encyclopedia of Consumption and Consumer Studies · 2015
Typeother
Languageen
FieldBusiness, Management and Accounting
TopicConsumer Retail Behavior Studies
Canadian institutionsUniversity of British Columbia
Fundersnot available
KeywordsServicescapeAdvertisingSubconsciousMarketingBusinessLoyalty

Abstract

fetched live from OpenAlex

Abstract This entry explores the concept of servicescapes, a term encompassing the social atmospherics and environmental contexts within which economic transactions occur. The various elements of a given servicescape, from a store's exterior and interior design to its lighting, temperature, ambient sound, music, ease of access, and the approachability of its sales staff, can all determine a customer's choice, however subconscious, to linger and therefore be more likely to make a purchase, or to quickly leave, perhaps never to return. An effective servicescape, whether physical or online, can broadcast a store's intended demographic target, and prime anticipatory expectations, even before a consumer sets foot within the store itself or enters the virtual space. The aesthetics and design of servicescapes can have a strong impact on customer emotions, levels of satisfaction, and decision making. A servicescape's role in creating trust is both undeniable and crucial to building brand loyalty.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

How this classification was reachedexpand

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.000
metaresearch head score (Gemma)0.000
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesMeta-epidemiology (narrow), Insufficient payload (model declined to judge)
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Not applicable · Consensus signal: Not applicable
GenreCandidate signal: Review · Consensus signal: none
Teacher disagreement score0.136
Threshold uncertainty score1.000

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0000.000
Meta-epidemiology (narrow)0.0010.000
Meta-epidemiology (broad)0.0010.000
Bibliometrics0.0000.000
Science and technology studies0.0000.001
Scholarly communication0.0000.000
Open science0.0000.001
Research integrity0.0000.000
Insufficient payload (model declined to judge)0.0010.001

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.041
GPT teacher head0.279
Teacher spread0.238 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it

Classification

machine, unvalidated

Machine predicted; a candidate call from one teacher head, not a consensus.

Study designNot applicable
Domainnot available
GenreReview

How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".

Quick stats

Citations0
Published2015
Admission routes1
Has abstractyes

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