Robust design of service systems with immobile servers, general arrival and service patterns, and demand uncertainty
Bibliographic record
Abstract
This paper addresses the problem of robustly designing a service system consisting of immobile servers, each modelled as a G/G/1 queuing system, when the arrival rates are not known with certainty. The problem involves locating service centers, determining their capacities and assigning customers to them to minimize the total cost, which includes the setup, access and waiting costs. Besides the nominal problem, two robust problems with budget and ball uncertainty sets are considered. A piecewise-linear approximation is applied to handle the nonlinear waiting cost, which enables all the problems to be tightly approximated as mixed-integer quadratic programs. We also propose a Lagrangian approach that is capable of finding high-quality solutions and strong bounds for instances of practical sizes. Numerical experiments were conducted to validate the proposed models and solution methods and to study the effect of the problem parameters, the uncertainty set size and the objective function approximations on the optimal solution.
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How this classification was reachedexpand
Full frame machine prediction
Teacher imitationNot calibrated prevalence, not ground truth. Human validation pending. The Gemma side is a direct model label for every work in the frame, read from the title-only record. The Codex side is a classifier learned from the 10,348 direct Codex labels and calibrated to design-weighted sample rates; fields without enough sample support carry no Codex call. Candidate is the union of the two sides; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels.
Distilled classifier scores by category (both heads)
| Category | Codex | Gemma |
|---|---|---|
| Metaresearch | 0.002 | 0.004 |
| Meta-epidemiology (narrow) | 0.002 | 0.001 |
| Meta-epidemiology (broad) | 0.002 | 0.001 |
| Bibliometrics | 0.001 | 0.001 |
| Science and technology studies | 0.000 | 0.002 |
| Scholarly communication | 0.002 | 0.001 |
| Open science | 0.001 | 0.002 |
| Research integrity | 0.001 | 0.001 |
| Insufficient payload (model declined to judge) | 0.001 | 0.000 |
Machine scores (provisional)
The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.
Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.
score_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from itClassification
machine, unvalidatedMachine predicted; a candidate call from one source (direct Gemma or distilled Codex), not a consensus.
How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".