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Record W4300924519 · doi:10.29173/istl1998

“I Wouldn't Have Asked for Help if I had to go to the Library”: Reference Services On Site

2004· article· en· W4300924519 on OpenAlexaboutno aff
Jennifer Lee, Alix Hayden, Don MacMillan

Bibliographic record

VenueIssues in Science and Technology Librarianship · 2004
Typearticle
Languageen
FieldSocial Sciences
TopicLibrary Science and Information Literacy
Canadian institutionsnot available
Fundersnot available
KeywordsReference deskDeskService (business)Library instructionPublic relationsLibrary scienceService deskSociologyBusinessWorld Wide WebMedical educationPsychologyComputer scienceInformation literacyPolitical scienceMarketingService providerMedicineService design

Abstract

fetched live from OpenAlex

Students may be reluctant to ask questions at a library reference desk because it is such a public venue. It may be possible to give them an alternative by providing reference services outside of the library within a faculty lab or office. Advantages include convenience and proximity to students, faculty, and their learning communities. The service may also foster closer and stronger relationships with departments. It is important to choose a location wisely, as well as advertise widely. This paper examines the provision of reference services outside of the traditional library environment, and describes two initiatives involving librarians for the Faculty of Nursing and the Faculty of Science at the University of Calgary.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

How this classification was reachedexpand

Full frame machine prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. The Gemma side is a direct model label for every work in the frame, read from the title-only record. The Codex side is a classifier learned from the 10,348 direct Codex labels and calibrated to design-weighted sample rates; fields without enough sample support carry no Codex call. Candidate is the union of the two sides; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels.

metaresearch head score (Codex)0.003
metaresearch head score (Gemma)0.012
Version: metacan-v3-hybrid-931329e0061cValidation status: machine_predicted_unvalidated
Candidate categoriesnone
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Qualitative · Consensus signal: none
GenreCandidate signal: Empirical · Consensus signal: none
Teacher disagreement score0.031
Threshold uncertainty score0.102

Distilled classifier scores by category (both heads)

CategoryCodexGemma
Metaresearch0.0030.012
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0010.001
Science and technology studies0.0140.006
Scholarly communication0.0060.007
Open science0.0010.004
Research integrity0.0090.007
Insufficient payload (model declined to judge)0.0310.009

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.025
GPT teacher head0.316
Teacher spread0.292 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it

Classification

machine, unvalidated

Machine predicted; a candidate call from one source (direct Gemma or distilled Codex), not a consensus.

The models applied no category: nothing in the taxonomy fit this work.
Study designQualitative
Domainnot available
GenreEmpirical

How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".

Quick stats

Citations13
Published2004
Admission routes1
Has abstractyes

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Same venueIssues in Science and Technology LibrarianshipSame topicLibrary Science and Information LiteracyFrench-language works237,207