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Record W4308789977 · doi:10.1145/3555223

Teachable Conversational Agents for Crowdwork: Effects on Performance and Trust

2022· article· en· W4308789977 on OpenAlexaff
Nalin Chhibber, Joslin Goh, Edith Law

Bibliographic record

VenueProceedings of the ACM on Human-Computer Interaction · 2022
Typearticle
Languageen
FieldComputer Science
TopicMobile Crowdsensing and Crowdsourcing
Canadian institutionsUniversity of Waterloo
Fundersnot available
KeywordsCrowdsourcingDelegateComputer scienceTask (project management)Context (archaeology)Human–computer interactionWorkflowProcess (computing)Focus (optics)ConversationKnowledge managementWorld Wide WebPsychologyEngineering

Abstract

fetched live from OpenAlex

Traditional crowdsourcing has mostly been viewed as requester-worker interaction where requesters publish tasks to solicit input from human crowdworkers. While most of this research area is catered towards the interest of requesters, we view this workflow as a teacher-learner interaction scenario where one or more human-teachers solve Human Intelligence Tasks to train machine learners. In this work, we explore how teachable machine learners can impact their human-teachers, and whether they form a trustable relation that can be relied upon for task delegation in the context of crowdsourcing. Specifically, we focus our work on teachable agents that learn to classify news articles while also guiding the teaching process through conversational interventions. In a two-part study, where several crowd workers individually teach the agent, we investigate whether this learning by teaching approach benefits human-machine collaboration, and whether it leads to trustworthy AI agents that crowd workers would delegate tasks to. Results demonstrate the benefits of the learning by teaching approach, in terms of perceived usefulness for crowdworkers, and the dynamics of trust built through the teacher-learner interaction.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

How this classification was reachedexpand

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.000
metaresearch head score (Gemma)0.000
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesnone
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Simulation or modeling · Consensus signal: none
GenreCandidate signal: Empirical · Consensus signal: Empirical
Teacher disagreement score0.680
Threshold uncertainty score0.617

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0000.000
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0000.000
Science and technology studies0.0010.000
Scholarly communication0.0000.000
Open science0.0010.001
Research integrity0.0000.000
Insufficient payload (model declined to judge)0.0000.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.034
GPT teacher head0.281
Teacher spread0.247 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it

Classification

machine, unvalidated

Machine predicted; a candidate call from one teacher head, not a consensus.

The models applied no category: nothing in the taxonomy fit this work.
Study designSimulation or modeling
Domainnot available
GenreEmpirical

How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".

Quick stats

Citations2
Published2022
Admission routes1
Has abstractyes

Explore more

Same venueProceedings of the ACM on Human-Computer InteractionSame topicMobile Crowdsensing and CrowdsourcingFrench-language works237,207