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Record W4320489576 · doi:10.2478/czoto-2022-00011

Statistical Analysis and Prediction of the Product Complaints

2022· article· en· W4320489576 on OpenAlex

Why this work is in the frame

A frame that forgets how it found something cannot be audited. These are the routes that admitted this work.

aboutThe title or abstract carries a Canadian signal from the geographic lexicon.
no affNo Canadian affiliation: this work is invisible to an affiliation-only frame.
No Canadian affiliation. An affiliation-only frame, the usual design, would never have seen this work. It is one of the works that make the case for inverting the frame.

Bibliographic record

VenueSystem Safety Human - Technical Facility - Environment · 2022
Typearticle
Languageen
FieldBusiness, Management and Accounting
TopicQuality and Management Systems
Canadian institutionsnot available
Fundersnot available
KeywordsComplaintProduct (mathematics)Statistical analysisQuality (philosophy)Point (geometry)Operations managementQuarter (Canadian coin)Actuarial scienceBusinessComputer scienceRisk analysis (engineering)MarketingEngineeringStatisticsMathematicsGeography

Abstract

fetched live from OpenAlex

Abstract The article presents the results of the analysis of cardboard packaging complaints based on selected quality tools and statistical tools for the purpose of a rough assessment of the effectiveness of corrective and preventive actions taken by the surveyed company and for predictive purposes. The analysis was performed in terms of two research periods - 1 year and quarters, and from the point of view of total complaints and external - customer complaints. Data on the number of products complained of as well as financial losses incurred by the company on this account were analysed. The article presents the potential of both classic quality tools and statistical tools for the purposes of in-depth analysis of complaints data and for predictive purposes and subsequent risk analysis. The critical complaint was indicated - complaint code 403 - overprint. The number of complained products to be expected in the next quarter of the new year was determined. The article shows that the corrective and preventive actions taken by the company have not yet brought the expected result in the form of reducing the number of products complained by customers during the quarters surveyed.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.002
metaresearch head score (Gemma)0.000
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesnone
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Observational · Consensus signal: Observational
GenreCandidate signal: Empirical · Consensus signal: Empirical
Teacher disagreement score0.426
Threshold uncertainty score0.694

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0020.000
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0000.000
Science and technology studies0.0010.000
Scholarly communication0.0000.000
Open science0.0000.001
Research integrity0.0000.000
Insufficient payload (model declined to judge)0.0010.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.018
GPT teacher head0.210
Teacher spread0.191 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it