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Record W4321091663 · doi:10.1177/17499755221147073

How Professionals Cooperate through Conflicts: Networks and Social Face in the Workplace

2023· article· en· W4321091663 on OpenAlex
Anson Au

Why this work is in the frame

A frame that forgets how it found something cannot be audited. These are the routes that admitted this work.

fundA Canadian funder is recorded on the work.
no affNo Canadian affiliation: this work is invisible to an affiliation-only frame.
No Canadian affiliation. An affiliation-only frame, the usual design, would never have seen this work. It is one of the works that make the case for inverting the frame.

Bibliographic record

VenueCultural Sociology · 2023
Typearticle
Languageen
FieldSocial Sciences
TopicEmotional Labor in Professions
Canadian institutionsnot available
FundersMitacs
KeywordsMandateHumiliationPublic relationsFace (sociological concept)EthnographyReciprocity (cultural anthropology)SociologyIdentity (music)Social psychologyPsychologyPolitical scienceLaw

Abstract

fetched live from OpenAlex

Conflicts are everyday sources of professional disagreement in the workplace. This article advances the study of professional conflicts by examining the symbolic interactionist processes through which professionals in South Korea cooperatively work through conflicts. Through ethnographic fieldwork conducted at a large hospital in Seoul in 2018, it is demonstrated that clinical professionals retain their poise and cooperate their way through conflicts by adhering to predetermined script-like ‘lines’ of action that mandate the protection of a triadic conception of social face: their own social face, that of their colleagues, and that of their hospital. Locked in disagreement over the risk profile of procedures for clients, embattled clinicians and nurses reroute conversations about conflicts to stress a shared identity in a bid to prevent humiliation, maintain network reciprocity, and preserve social face – of their dissenting counterparts, themselves, and their hospital. Professionals exercise a discerning level of heterogeneity in their conflict avoidance to maintain harmonious relationships, foster a personal brand of trust with clientele, and ultimately safeguard professional unity in the hospital.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.001
metaresearch head score (Gemma)0.000
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesScience and technology studies
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Qualitative · Consensus signal: none
GenreCandidate signal: Empirical · Consensus signal: Empirical
Teacher disagreement score0.563
Threshold uncertainty score1.000

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0010.000
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0000.000
Science and technology studies0.0020.001
Scholarly communication0.0000.000
Open science0.0000.000
Research integrity0.0000.001
Insufficient payload (model declined to judge)0.0000.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.095
GPT teacher head0.407
Teacher spread0.312 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it