Bibliographic record
Abstract
With the onslaught of the global COVID19 pandemic, universities were forced to quickly pivot to exclusively remote and virtual service options. To further complicate the situation, many international student populations at these institutions were forced to study remotely in their home countries due to the pandemic and visa restrictions. In Canada and Ontario, International students make up a major revenue source for post-secondary institutions, making the need to find viable solutions to continue to serve these populations essential to their financial stability.The Ontario Council of University Libraries (OCUL) runs a shared virtual reference service called Ask a Librarian (Ask). This paper assessed the global pandemic's impact through a comparative study of the service before, during, and after the pandemic's height. Using IP addresses, this study evaluated the impact of geographical location on the user’s access to virtual library resources, as well as identified any barriers, shifts, or trends in the service. The COVID-19 pandemic has changed the face of education and remote learning indefinitely. The hope of this study is to assess the overall success and pitfalls of our current virtual reference services and suggest future improvement areas.
Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.
How this classification was reachedexpand
Full frame machine prediction
Teacher imitationNot calibrated prevalence, not ground truth. Human validation pending. The Gemma side is a direct model label for every work in the frame, read from the title-only record. The Codex side is a classifier learned from the 10,348 direct Codex labels and calibrated to design-weighted sample rates; fields without enough sample support carry no Codex call. Candidate is the union of the two sides; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels.
Distilled classifier scores by category (both heads)
| Category | Codex | Gemma |
|---|---|---|
| Metaresearch | 0.001 | 0.004 |
| Meta-epidemiology (narrow) | 0.001 | 0.000 |
| Meta-epidemiology (broad) | 0.000 | 0.000 |
| Bibliometrics | 0.001 | 0.001 |
| Science and technology studies | 0.005 | 0.002 |
| Scholarly communication | 0.008 | 0.006 |
| Open science | 0.001 | 0.007 |
| Research integrity | 0.001 | 0.002 |
| Insufficient payload (model declined to judge) | 0.141 | 0.070 |
Machine scores (provisional)
The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.
Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.
score_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from itClassification
machine, unvalidatedMachine predicted; a candidate call from one source (direct Gemma or distilled Codex), not a consensus.
How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".