CHALLENGES AND OPPORTUNITIES IN KNOWLEDGE SHARING IN E-LEARNING PROGRAMS FOR PUBLIC ADMINISTRATION

The G20 Moscow summit from 2013 highlighted the fact that human resource development remained a major priority for developing countries, especially low-income countries, with important impact on the priorities of other low income countries. When discussing about the current global economic development, about increasing economic competitiveness and reducing economic risks of global crises, we take also into consideration the role that governments and their staff can play in ensuring the adequate implementation of the various policy measures. In order for the government staff to perform at high levels of competence both in high and low income countries, especially in G20 members (Argentina, Australia, Brazil, Canada, China, France, Germany, India, Indonesia, Italy, Japan, the Republic of Korea, Mexico, Russia, Saudi Arabia, South Africa, Turkey, the United Kingdom, the United States of America plus the European Union member states), we consider that continuous education / lifelong learning would be crucial in providing an enabling environment, with e-learning holding a key position, as it enables people, civil servants to deal with future challenges raised by knowledge and information society. In the framework of the technological, normative and procedural evolutions that influence how the staff from public administrations works and possible openness towards e-learning programs, while aware of the various pedagogic, administrative and economic factors that provide incentives as well as drawbacks in using e-learning in providing training to civil servants, we are interested in analyzing e-learning programs developed and used for public administration staff from several G20 states. Our analysis will be focused on assessing the dimensions of the e-learning systems, variety of courses via e-learning platforms, methodologies used in e-learning, possible limitations and challenges in providing e-learning programs to civil servants in several G20 states. The analysis will be conducted using public information available from national agencies with responsibilities in providing such trainings in various G20 states. Our recommendations are oriented towards stimulating the development of an enabling environment for improving inter-agencies and ministerial coordination by intervening at the levels of human resources from the government levels. In this respect, we promote a wider usage of electronic means in lifelong learning for the staff from public administrations and the sharing of information by electronic means aimed at ensuring further human resource development from the public administration. Moreover, we strongly consider that continuous human resource development in the public administration apparatus from the G20 states and knowledge sharing would provide adequate framework for ensuring that government priorities and policy coordination in order to achieve global economic stability, sustainable growth could be achieved, while also contributing to the development of knowledge and information society and economy.

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