Capitalising on Twitter for Policy Learning during Crises: The Case of the Covid-19 Pandemic
Bibliographic record
Abstract
Drawing on a broader study on perceptions of time and well-being during Covid-19, we show how governments can use social media platforms, such as Twitter, to acquire knowledge for policy learning and design. We argue social knowledge, which includes personal storytelling, emotion, and use of hashtags and emojis, can contribute to policy learning. Using a qualitative approach, we examine citizens’ pandemic-related experiences, including changing work routines, mental health and self-care, sleep patterns, domestic violence, and feelings of solidarity. Such data could be useful to policymakers as they provide insights into the impact of the pandemic on citizens’ everyday lives.
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How this classification was reachedexpand
Full frame machine prediction
Teacher imitationNot calibrated prevalence, not ground truth. Human validation pending. The Gemma side is a direct model label for every work in the frame, read from the title-only record. The Codex side is a classifier learned from the 10,348 direct Codex labels and calibrated to design-weighted sample rates; fields without enough sample support carry no Codex call. Candidate is the union of the two sides; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels.
Distilled classifier scores by category (both heads)
| Category | Codex | Gemma |
|---|---|---|
| Metaresearch | 0.005 | 0.013 |
| Meta-epidemiology (narrow) | 0.000 | 0.000 |
| Meta-epidemiology (broad) | 0.000 | 0.000 |
| Bibliometrics | 0.001 | 0.002 |
| Science and technology studies | 0.017 | 0.009 |
| Scholarly communication | 0.010 | 0.013 |
| Open science | 0.001 | 0.008 |
| Research integrity | 0.007 | 0.006 |
| Insufficient payload (model declined to judge) | 0.009 | 0.001 |
Machine scores (provisional)
The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.
Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.
score_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from itClassification
machine, unvalidatedMachine predicted; a candidate call from one source (direct Gemma or distilled Codex), not a consensus.
How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".