Pengaruh Kualitas Pelayanan Jasa, Harga, Emosional Terhadap Kepuasan Pelanggan Wyndham Hotel Palembang
Bibliographic record
Abstract
Penelitian ini bertujuan (1) Untuk melihat pengaruh antara kualitas pelayanan jasa, harga, dan emosional terhadap kepuasan pelanggan pada Wyndham Opi Hotel di Palembang secara Parsial. (2) Untuk melihat pengaruh antara kualitas pelayanan jasa, harga, dan emosional terhadap kepuasan pelanggan pada Wyndham Opi Hotel di Palembang secara Simultan. Dalam penelitian ini metode yang digunakan yaitu penyebaran kuisioner dengan skala interval, dengan jumlah 365 responden. Teknik pengambilan sampel dalam penelitian ini menggunakan metode purposive sampling dan dengan bantuan software SPSS 22. Hasil penelitian menunjukkan bahwa uji parsial (uji-t) variabel Kualitas Pelayanan Jasa (X1), Harga (X2), berpengaruh positif dan signifikan terhadap Kepuasan Pelanggan,dan Emosional (X3) berpengaruh negative terhadap Kepuasan Pelanggan. Berdasarkan (uji-F) menunjukkan hasil bahwa variabel independen yang terdiri dari variabel Kualitas Pelayanan Jasa (X1), Harga (X2), dan Emosional (X3) berpengaruh terhadap variabel dependen dalam penelitian ini yaitu Kepuasan Pelanggan (Y) secara simultan.
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How this classification was reachedexpand
Full frame machine prediction
Teacher imitationNot calibrated prevalence, not ground truth. Human validation pending. The Gemma side is a direct model label for every work in the frame, read from the title-only record. The Codex side is a classifier learned from the 10,348 direct Codex labels and calibrated to design-weighted sample rates; fields without enough sample support carry no Codex call. Candidate is the union of the two sides; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels.
Distilled classifier scores by category (both heads)
| Category | Codex | Gemma |
|---|---|---|
| Metaresearch | 0.001 | 0.002 |
| Meta-epidemiology (narrow) | 0.000 | 0.000 |
| Meta-epidemiology (broad) | 0.000 | 0.000 |
| Bibliometrics | 0.001 | 0.001 |
| Science and technology studies | 0.001 | 0.001 |
| Scholarly communication | 0.002 | 0.001 |
| Open science | 0.000 | 0.002 |
| Research integrity | 0.000 | 0.001 |
| Insufficient payload (model declined to judge) | 0.023 | 0.003 |
Machine scores (provisional)
The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.
Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.
score_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from itClassification
machine, unvalidatedMachine predicted; a candidate call from one source (direct Gemma or distilled Codex), not a consensus.
How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".