Cognitive Accessibility of Digital Payments: A Literature Review
Bibliographic record
Abstract
Given its current ubiquity in banking and other services, digital payments should be accessible to all, but neurodiverse populations encounter barriers often understudied in research and practice. A greater understanding of user needs across the neurodivergent spectrum will thus improve universal access. To characterize the cognitive accessibility of digital payments, this literature review examines 30 scholarly publications, nuancing the challenges of online banking for older adults and people with neurodiverse needs. Our findings uncover a range of potential design and support strategies, including simplifying interfaces with diversified cues, raising designer awareness and participant involvement, extending third-party support, and leveraging new technological aids. We further discuss implications for digital currency design through support for user agency, collaborative payments, contextualized inclusive approaches, and AI-powered accessible design, hopefully inspiring future research on improving web accessibility.
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How this classification was reachedexpand
Full frame distilled prediction
Teacher imitationNot calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.
Codex and Gemma teacher scores by category
| Category | Codex | Gemma |
|---|---|---|
| Metaresearch | 0.001 | 0.004 |
| Meta-epidemiology (narrow) | 0.000 | 0.000 |
| Meta-epidemiology (broad) | 0.002 | 0.001 |
| Bibliometrics | 0.000 | 0.002 |
| Science and technology studies | 0.000 | 0.000 |
| Scholarly communication | 0.000 | 0.001 |
| Open science | 0.001 | 0.000 |
| Research integrity | 0.001 | 0.001 |
| Insufficient payload (model declined to judge) | 0.000 | 0.000 |
Machine scores (provisional)
The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.
Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.
score_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from itClassification
machine, unvalidatedMachine predicted; a candidate call from one teacher head, not a consensus.
How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".