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Record W4379522577 · doi:10.21428/594757db.ae5fdc67

Towards an Automated Framework of Root Cause Analysis in the Canadian Telecom Industry

2023· article· en· W4379522577 on OpenAlexaffabout
Dalia Shanshal

Bibliographic record

Venuenot available
Typearticle
Languageen
FieldComputer Science
TopicData Mining Algorithms and Applications
Canadian institutionsBell (Canada)
Fundersnot available
KeywordsTelecommunicationsTelecom infrastructure sharingProcess (computing)Enhanced Telecom Operations MapTelecommunications serviceReliability (semiconductor)Service (business)The InternetBusinessRoot causeRoot (linguistics)PopulationComputer scienceService providerMarketingEngineeringOperations managementWorld Wide Web

Abstract

fetched live from OpenAlex

The telecommunication industry today is essential in our everyday life, and providing consistent and stable internet service to the population is the number one priority of telecom companies. That said, it is also important for companies to keep up to date with latest technologies to ensure customers are being offered the best services, whether it’s related to speed, reliability etc. As telecom companies introduce new services and technologies, it is important to ensure a seamless delivery and no impact to customers. When that occurs, telecom companies launch investigative processes to examine and analyze the root causes. This process is lengthy and time consuming. In this paper, I propose automating the analysis process by using association rule mining to fast track the investigative process towards identifying root causes.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

How this classification was reachedexpand

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.000
metaresearch head score (Gemma)0.000
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesnone
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Observational · Consensus signal: none
GenreCandidate signal: Empirical · Consensus signal: Empirical
Teacher disagreement score0.557
Threshold uncertainty score0.766

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0000.000
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0000.006
Science and technology studies0.0000.000
Scholarly communication0.0000.000
Open science0.0010.000
Research integrity0.0000.000
Insufficient payload (model declined to judge)0.0000.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.033
GPT teacher head0.331
Teacher spread0.298 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it

Classification

machine, unvalidated

Machine predicted; a candidate call from one teacher head, not a consensus.

The models applied no category: nothing in the taxonomy fit this work.
Study designObservational
Domainnot available
GenreEmpirical

How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".

Quick stats

Citations0
Published2023
Admission routes2
Has abstractyes

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