Sappi’s stakeholder engagement approach involves listening to multiple voices for social impact
Bibliographic record
Abstract
Putting theory into practice remains a challenge in the diverse South African context. The authors of this case study seek to present a communication programme that have been implemented by African communication professionals and which illustrate the practical application of business and social impact results to communication theory. Sappi is an Africa-headquartered multinational company with a global footprint which uses its stakeholder approach as part of its business strategy. Sappi is a leading global provider of everyday materials made from wood-fibrebased renewable resources. The company works with its partners to build a thriving world by acting boldly to support the planet, people and prosperity (Sappi, 2023). This article critically evaluates how Sappi uses stakeholder engagement to achieve this purpose statement.
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How this classification was reachedexpand
Full frame machine prediction
Teacher imitationNot calibrated prevalence, not ground truth. Human validation pending. The Gemma side is a direct model label for every work in the frame, read from the title-only record. The Codex side is a classifier learned from the 10,348 direct Codex labels and calibrated to design-weighted sample rates; fields without enough sample support carry no Codex call. Candidate is the union of the two sides; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels.
Distilled classifier scores by category (both heads)
| Category | Codex | Gemma |
|---|---|---|
| Metaresearch | 0.034 | 0.024 |
| Meta-epidemiology (narrow) | 0.001 | 0.001 |
| Meta-epidemiology (broad) | 0.001 | 0.001 |
| Bibliometrics | 0.003 | 0.003 |
| Science and technology studies | 0.020 | 0.039 |
| Scholarly communication | 0.013 | 0.017 |
| Open science | 0.003 | 0.018 |
| Research integrity | 0.005 | 0.008 |
| Insufficient payload (model declined to judge) | 0.009 | 0.002 |
Machine scores (provisional)
The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.
Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.
score_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from itClassification
machine, unvalidatedMachine predicted; a candidate call from one source (direct Gemma or distilled Codex), not a consensus.
How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".