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Record W4387345055 · doi:10.1145/3610173

Are We Equal Online?: An Investigation of Gendered Language Patterns and Message Engagement on Enterprise Communication Platforms

2023· article· en· W4387345055 on OpenAlexafffund
Sharon Ferguson, Alison Olechowski

Bibliographic record

VenueProceedings of the ACM on Human-Computer Interaction · 2023
Typearticle
Languageen
FieldComputer Science
TopicDigital Communication and Language
Canadian institutionsUniversity of Toronto
FundersNatural Sciences and Engineering Research Council of Canada
KeywordsStyle (visual arts)Set (abstract data type)CapstoneDynamics (music)PsychologySocial psychologyComputer sciencePedagogyComputer security

Abstract

fetched live from OpenAlex

It was previously hypothesized that gender differences -- and thus gender discrimination -- would disappear if communication was no longer in person, and instead was transmitted and received in the same format for all. Yet, even online, researchers have identified gendered language styles in written communication that reveal gender cues and can lead to unequal treatment. In this work, we revisit these past findings and ask whether the same gendered patterns can be found on modern communication platforms, which present a new set of engagement features and mixed synchronous capabilities. We quantitatively analyze 335,000 Slack messages sent by 845 individuals as part of 46 teams, collected over six years of a product design capstone course. We found little evidence of traditionally gendered communication styles (characterized as elaborate, uncertain, and supportive) from the minority-gender participants. We did identify relationships between message author gender, communication style, and message engagement --- women and minority genders were more likely to have their messages engaged with, but only when using certain communication styles --- suggesting complex power dynamics exist on these platforms. We contribute the first study of gendered language styles on Enterprise Communication Platforms, adding to the community's understanding of how new settings and emerging technology relate to team collaborative dynamics, and motivating future tool development to support collaboration in diverse teams.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

How this classification was reachedexpand

Full frame machine prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. The Gemma side is a direct model label for every work in the frame, read from the title-only record. The Codex side is a classifier learned from the 10,348 direct Codex labels and calibrated to design-weighted sample rates; fields without enough sample support carry no Codex call. Candidate is the union of the two sides; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels.

metaresearch head score (Codex)0.005
metaresearch head score (Gemma)0.026
Version: metacan-v3-hybrid-931329e0061cValidation status: machine_predicted_unvalidated
Candidate categoriesnone
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Observational · Consensus signal: Observational
GenreCandidate signal: Empirical · Consensus signal: Empirical
Teacher disagreement score0.005
Threshold uncertainty score0.025

Distilled classifier scores by category (both heads)

CategoryCodexGemma
Metaresearch0.0050.026
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0020.001
Science and technology studies0.0010.001
Scholarly communication0.0020.003
Open science0.0000.002
Research integrity0.0010.001
Insufficient payload (model declined to judge)0.0020.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.132
GPT teacher head0.357
Teacher spread0.226 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it

Classification

machine, unvalidated

Machine predicted; a candidate call from one source (direct Gemma or distilled Codex), not a consensus.

The models applied no category: nothing in the taxonomy fit this work.
Study designObservational
Domainnot available
GenreEmpirical

How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".

Quick stats

Citations7
Published2023
Admission routes2
Has abstractyes

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Same venueProceedings of the ACM on Human-Computer InteractionSame topicDigital Communication and LanguageFrench-language works237,207