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An Intelligent Email Classification System

2023· article· en· W4390482122 on OpenAlexaff
Zili Luo, Farhana Zulkernine

Bibliographic record

Venuenot available
Typearticle
Languageen
FieldComputer Science
TopicSpam and Phishing Detection
Canadian institutionsQueen's University
Fundersnot available
KeywordsComputer scienceMalwareCategorizationPhishingTask (project management)Artificial intelligenceElectronic mailMulticlass classificationMachine learningInformation retrievalWorld Wide WebThe InternetSupport vector machineComputer security

Abstract

fetched live from OpenAlex

Email is one of the most common methods of official and personal communication to exchange information. For the administration department, dealing with hundreds of emails with the same type of inquiries or requests results in a huge operational overhead. In this study, we explore email classification models. An email classification system should understand the topics in the email content for categorizing emails and indicate if an incoming email should be handled by the mailbox owner. Email categorization based on topics is a multi-label classification task. Most existing email categorization models perform binary classification to identify spam, phishing, or malware attacks. We propose a CNN-BiLSTM model for multiclass email classification. Our experiments show that compared to the two other models that we implemented namely CNN (76.19%) and BiLSTM (61.9%) models, the CNN-BiLSTM (83.33%) and Hierarchical CNN-BiLSTM models (85.33%) have much better performance.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

How this classification was reachedexpand

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.000
metaresearch head score (Gemma)0.000
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesInsufficient payload (model declined to judge)
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Simulation or modeling · Consensus signal: none
GenreCandidate signal: Empirical · Consensus signal: none
Teacher disagreement score0.972
Threshold uncertainty score1.000

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0000.000
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0000.000
Science and technology studies0.0000.000
Scholarly communication0.0000.000
Open science0.0000.000
Research integrity0.0000.000
Insufficient payload (model declined to judge)0.0000.001

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.052
GPT teacher head0.281
Teacher spread0.229 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it

Classification

machine, unvalidated

Machine predicted; a candidate call from one teacher head, not a consensus.

Study designSimulation or modeling
Domainnot available
GenreEmpirical

How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".

Quick stats

Citations1
Published2023
Admission routes1
Has abstractyes

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