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Record W4391109983 · doi:10.52166/adilla.v7i1.5817

Pengaruh Kualitas Pelayanan Terhadap Kepuasan Pasien di Rumah Sakit Graha Delta Husada RSUD Sidoarjo

2024· article· en· W4391109983 on OpenAlex

Why this work is in the frame

A frame that forgets how it found something cannot be audited. These are the routes that admitted this work.

affAt least one author lists a Canadian institution in the pinned OpenAlex snapshot.

Bibliographic record

VenueADILLA Jurnal Ilmiah Ekonomi Syari ah · 2024
Typearticle
Languageen
FieldHealth Professions
TopicHealthcare Quality and Satisfaction
Canadian institutionsEncana (Canada)
Fundersnot available
KeywordsMedicineCustomer satisfactionHumanitiesGynecologyManagementArt

Abstract

fetched live from OpenAlex

This research is aiming to analyze the effect of service quality consisting of, Attitutude and behavior, Accessibility and Flexibility, dan Reliability and Trustworthness to customer satisfaction, where customer satisfaction is meant by patient satisfaction. The respondents used in this research were patients of Graha Delta Husada RSUD Sidoarjo aged 21 to 60 years who underwent hospitalization in standard care rooms for more than 1 day and had passed the initial action (patients entered through emergency installations or polyspecialists), totaling 60 people. Based on the calculation of F test, a calculated F value of 42.107 was obtained with a significant level of 0.000 smaller than (α) 0.05, so that simultaneously the quality of service consisting of: Attitude and behavior, Accessibility and flexibility, Reliability and trustworthness has a significant influence on patient satisfaction at Graha Delta Husada RSUD Sidoarjo.
 Abstrak
 Penelitian ini bertujuan untuk menganalisis pengaruh kualitas pelayanan yang terdiri dari, Sikap dan perilaku, Aksesibilitas dan Fleksibilitas, serta Keandalan dan Kepercayaan terhadap kepuasan pelanggan, dimana kepuasan pelanggan yang dimaksud adalah kepuasan pasien. Responden yang digunakan dalam penelitian ini adalah pasien Graha Delta Husada RSUD Sidoarjo berusia 21 hingga 60 tahun yang menjalani rawat inap di ruang perawatan standar lebih dari 1 hari dan telah melewati tindakan awal (pasien masuk melalui instalasi gawat darurat atau polispesialis) yang berjumlah 60 orang. . Berdasarkan perhitungan uji F diperoleh nilai F hitung sebesar 42,107 dengan tingkat signifikan 0,000 lebih kecil dari (α) 0,05, sehingga secara simultan kualitas pelayanan terdiri dari : Sikap dan perilaku, Aksesibilitas dan fleksibilitas, Keandalan dan dapat dipercaya. mempunyai sebuah pengaruh signifikan terhadap kepuasan pasien di Graha Delta Husada RSUD Sidoarjo.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.003
metaresearch head score (Gemma)0.000
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesMeta-epidemiology (narrow), Science and technology studies, Research integrity, Insufficient payload (model declined to judge)
Consensus categoriesInsufficient payload (model declined to judge)
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Not applicable · Consensus signal: none
GenreCandidate signal: Empirical · Consensus signal: Empirical
Teacher disagreement score0.674
Threshold uncertainty score1.000

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0030.000
Meta-epidemiology (narrow)0.0010.001
Meta-epidemiology (broad)0.0010.000
Bibliometrics0.0000.001
Science and technology studies0.0020.000
Scholarly communication0.0000.001
Open science0.0010.000
Research integrity0.0010.003
Insufficient payload (model declined to judge)0.0010.002

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.089
GPT teacher head0.441
Teacher spread0.352 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it