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Record W4391146133 · doi:10.35968/jimspc.v13i1.1145

PENGARUH KUALITAS PELAYANAN, HARGA DAN KEPUASAN TERHADAP LOYALITAS KONSUMEN

2024· article· id· W4391146133 on OpenAlex

Why this work is in the frame

A frame that forgets how it found something cannot be audited. These are the routes that admitted this work.

affAt least one author lists a Canadian institution in the pinned OpenAlex snapshot.

Bibliographic record

VenueJurnal Ilmiah Manajemen Surya Pasca Scientia · 2024
Typearticle
Languageid
FieldBusiness, Management and Accounting
TopicConsumer Behavior and Marketing Influence
Canadian institutionsLoyalist College
Fundersnot available
KeywordsBusiness administrationBusiness

Abstract

fetched live from OpenAlex

Penelitian ini bertujuan untuk menganalisis pengaruh kualitas pelayanan, harga, dan kepuasan terhadap loyalitas konsumen. Penelitian ini menggunakan pendekatan kuantitatif dengan metode survei dan analisis jalur. Populasi adalah 940 orang konsumen. Dengan teknik simple random sampling diperoleh 91 orang responden. Data dianalisis menggunakan Excell dan SPSS versi 25.00. Hasil penelitian menunjukkan bahwa: Kualitas pelayanan berpengaruh langsung positif dan signifikan terhadap kepuasan konsumen sebesar 0,281; Harga berpengaruh langsung positif dan signifikan terhadap kepuasan konsumen sebesar 0,544; Kualitas pelayanan berpengaruh langsung positif dan signifikan terhadap loyalitas konsumen sebesar 0,247; Harga berpengaruh langsung positif dan signifikan terhadap loyalitas konsumen sebesar 0,289; Kepuasan berpengaruh langsung positif dan signifikan terhadap loyalitas konsumen sebesar 0,492.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.006
metaresearch head score (Gemma)0.000
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesMeta-epidemiology (narrow), Science and technology studies, Scholarly communication, Insufficient payload (model declined to judge)
Consensus categoriesMeta-epidemiology (narrow), Insufficient payload (model declined to judge)
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Not applicable · Consensus signal: Not applicable
GenreCandidate signal: Empirical · Consensus signal: Empirical
Teacher disagreement score0.239
Threshold uncertainty score1.000

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0060.000
Meta-epidemiology (narrow)0.0010.001
Meta-epidemiology (broad)0.0010.001
Bibliometrics0.0020.004
Science and technology studies0.0020.001
Scholarly communication0.0090.004
Open science0.0020.002
Research integrity0.0000.002
Insufficient payload (model declined to judge)0.0070.005

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.022
GPT teacher head0.268
Teacher spread0.246 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it