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Record W4392121835 · doi:10.1109/tse.2024.3366753

Factoring Expertise, Workload, and Turnover Into Code Review Recommendation

2024· article· en· W4392121835 on OpenAlex

Why this work is in the frame

A frame that forgets how it found something cannot be audited. These are the routes that admitted this work.

affAt least one author lists a Canadian institution in the pinned OpenAlex snapshot.

Bibliographic record

VenueIEEE Transactions on Software Engineering · 2024
Typearticle
Languageen
FieldComputer Science
TopicSoftware Engineering Techniques and Practices
Canadian institutionsConcordia University
Fundersnot available
KeywordsComputer scienceFactoringWorkloadCode (set theory)Programming languageSoftware engineeringParallel computingOperating systemAccounting

Abstract

fetched live from OpenAlex

Developer turnover is inevitable on software projects and leads to knowledge loss, a reduction in productivity, and an increase in defects. Mitigation strategies to deal with turnover tend to disrupt and increase workloads for developers. In this work, we suggest that through code review recommendation we can distribute knowledge and mitigate turnover while more evenly distributing review workload. We conduct historical analyses to understand the natural concentration of review workload and the degree of knowledge spreading that is inherent in code review. Even though review workload is highly concentrated, we show that code review natural spreads knowledge thereby reducing the files at risk to turnover. Using simulation, we evaluate existing code review recommenders and develop novel recommenders to understand their impact on the level of expertise during review, the workload of reviewers, and the files at risk to turnover. Our simulations use seeded random replacement of reviewers to allow us to compare the reviewer recommenders without the confounding variation of different reviewers being replaced for each recommender. We find that prior work that assigns reviewers based on file ownership concentrates knowledge on a small group of core developers increasing the risk of knowledge loss from turnover. Recent work, WhoDo, that considers developer workload, assigns developers that are not sufficiently committed to the project and we see an increase in files at risk to turnover. We propose learning and retention aware review recommenders that when combined are effective at reducing the risk of turnover, but they unacceptably reduce the overall expertise during reviews. Combining recommenders, we develop the <i>SofiaWL</i> recommender that suggests experts with low active review workload when none of the files under review are known by only one developer. In contrast, when knowledge is concentrated on one developer, it sends the review to other reviewers to spread knowledge. For the projects we study, we are able to globally increase expertise during reviews, <inline-formula><tex-math notation="LaTeX">$+3$</tex-math></inline-formula>%, reduce workload concentration, <inline-formula><tex-math notation="LaTeX">$-12$</tex-math></inline-formula>%, and reduce the files at risk, <inline-formula><tex-math notation="LaTeX">$-28$</tex-math></inline-formula>%. We make our scripts and data available in our replication package <xref ref-type="bibr" rid="ref1">[1]</xref>. Developers can optimize for a particular outcome measure based on the needs of their project, or use our GitHub bot to automatically balance the outcomes <xref ref-type="bibr" rid="ref2">[2]</xref>.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.000
metaresearch head score (Gemma)0.000
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesnone
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Other design · Consensus signal: none
GenreCandidate signal: Methods · Consensus signal: none
Teacher disagreement score0.983
Threshold uncertainty score0.946

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0000.000
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0000.001
Science and technology studies0.0000.000
Scholarly communication0.0000.001
Open science0.0000.000
Research integrity0.0000.000
Insufficient payload (model declined to judge)0.0000.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.017
GPT teacher head0.271
Teacher spread0.253 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it