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Record W4392399585 · doi:10.1109/tts.2024.3370095

When AI Fails, Who Do We Blame? Attributing Responsibility in Human–AI Interactions

2024· article· en· W4392399585 on OpenAlex
Jordan Richard Schoenherr, Robert Thomson

Why this work is in the frame

A frame that forgets how it found something cannot be audited. These are the routes that admitted this work.

affAt least one author lists a Canadian institution in the pinned OpenAlex snapshot.

Bibliographic record

VenueIEEE Transactions on Technology and Society · 2024
Typearticle
Languageen
FieldSocial Sciences
TopicEthics and Social Impacts of AI
Canadian institutionsConcordia University
FundersOffice of Naval Research
KeywordsBlamePsychologyPsychoanalysisEpistemologyPhilosophySocial psychology

Abstract

fetched live from OpenAlex

While previous studies of trust in artificial intelligence have focused on perceived user trust, the paper examines how an external agent (e.g., an auditor) assigns responsibility, perceives trustworthiness, and explains the successes and failures of AI. In two experiments, participants (university students) reviewed scenarios about automation failures and assigned perceived responsibility, trustworthiness, and preferred explanation type. Participants’ cumulative responsibility ratings for three agents (operators, developers, and AI) exceeded 100%, implying that participants were not attributing trust in a wholly rational manner, and that trust in the AI might serve as a proxy for trust in the human software developer. Dissociation between responsibility and trustworthiness suggested that participants used different cues, with the kind of technology and perceived autonomy affecting judgments. Finally, we additionally found that the kind of explanation used to understand a situation differed based on whether the AI succeeded or failed.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.002
metaresearch head score (Gemma)0.000
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesScience and technology studies
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Theoretical or conceptual · Consensus signal: Theoretical or conceptual
GenreCandidate signal: Empirical · Consensus signal: none
Teacher disagreement score0.538
Threshold uncertainty score1.000

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0020.000
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0000.001
Science and technology studies0.0020.001
Scholarly communication0.0000.001
Open science0.0000.000
Research integrity0.0010.002
Insufficient payload (model declined to judge)0.0000.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.031
GPT teacher head0.374
Teacher spread0.343 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it