MétaCan
Menu
Back to cohort
Record W4393970486 · doi:10.1145/3640543.3645201

Toward Faceted Skill Recommendation in Intelligent Personal Assistants

2024· article· en· W4393970486 on OpenAlexaff
Manveer Kalirai, Alex C. Williams, Anastasia Kuzminykh

Bibliographic record

Venuenot available
Typearticle
Languageen
FieldComputer Science
TopicAI in Service Interactions
Canadian institutionsUniversity of Toronto
Fundersnot available
KeywordsDiscoverabilityInteractivityComputer scienceHuman–computer interactionThematic analysisMultimediaKnowledge managementWorld Wide WebQualitative research

Abstract

fetched live from OpenAlex

Research continuously shows that, despite the wide range of skills developed for Intelligent Personal Assistants (IPAs), users tend to engage with only a small number of them. One reason for this discrepancy is the issue of skill discoverability, which is commonly addressed through conversational recommendations. Current recommendation strategies, however, are limited due to information asymmetry, lack of interactivity, and an underdeveloped understanding of appropriate grouping of available skills. In this paper, we explore opportunities for interactive faceted skill recommendations using voice interfaces. Through an open card sort user study and semi-structured interviews, we identify and describe five facets driving users’ natural grouping of IPA skills (Thematic, Procedural, Cross-system, Environmental, and Recipient), and demonstrate the need for simultaneous support of these facets. We then discuss the implications of these findings for advancing the discoverability of IPA skills through the design of interactive conversational recommendations.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

How this classification was reachedexpand

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.000
metaresearch head score (Gemma)0.000
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesInsufficient payload (model declined to judge)
Consensus categoriesInsufficient payload (model declined to judge)
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Simulation or modeling · Consensus signal: none
GenreCandidate signal: Empirical · Consensus signal: none
Teacher disagreement score0.966
Threshold uncertainty score1.000

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0000.000
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0000.001
Science and technology studies0.0000.000
Scholarly communication0.0000.001
Open science0.0000.000
Research integrity0.0000.000
Insufficient payload (model declined to judge)0.0010.001

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.051
GPT teacher head0.323
Teacher spread0.272 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it

Classification

machine, unvalidated

Machine predicted; both teacher heads agree on what is shown here.

Study designSimulation or modeling
Domainnot available
GenreEmpirical

How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".

Quick stats

Citations1
Published2024
Admission routes1
Has abstractyes

Explore more

Same topicAI in Service InteractionsFrench-language works237,207