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Record W4394627564 · doi:10.1007/978-3-031-58226-4_15

The Effect of Dark Patterns and User Knowledge on User Experience and Decision-Making

2024· book-chapter· en· W4394627564 on OpenAlex

Why this work is in the frame

A frame that forgets how it found something cannot be audited. These are the routes that admitted this work.

affAt least one author lists a Canadian institution in the pinned OpenAlex snapshot.

Bibliographic record

VenueLecture notes in computer science · 2024
Typebook-chapter
Languageen
FieldPsychology
TopicColor perception and design
Canadian institutionsYork University
Fundersnot available
KeywordsComputer scienceHuman–computer interactionUser interfaceProgramming language

Abstract

fetched live from OpenAlex

Dark patterns, aka deceptive designs, have become prevalent in the online environment. In this paper, we examined how dark patterns and knowledge of them impact user experience, decision-making, and vendor reputation using the purchase of a subscription plan on a hypothetical streaming website as proof of concept. We conducted a between-subjects study to examine the effect of two common dark patterns (confirmshaming and trick-question) compared against a control condition. Overall, users perceived both patterns as manipulative. However, this negative perception did not negatively impact the website’s perceived ease of use, trustworthiness and credibility. We found that users without knowledge of dark patterns were more likely to be persuaded by confirmshaming when making purchase decisions. In the confirmshaming condition, 68% of those without knowledge of dark patterns chose the expensive plan intended by the vendor over the cheap plan. The reverse is the case among those with knowledge of dark patterns: only 35% of them chose the expensive plan. This finding indicates that once users become aware of being manipulated, they are likely to go against the promoted choice, as 40% of knowledgeable users in the trick-question condition edited their initial choice, compared with 11% and 6% in the confirmshaming and control conditions, respectively. The findings highlight the need to raise awareness about dark patterns so that unsuspecting users are less likely to make decisions that are not in their best interest.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.001
metaresearch head score (Gemma)0.000
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesnone
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Other design · Consensus signal: none
GenreCandidate signal: Empirical · Consensus signal: none
Teacher disagreement score0.980
Threshold uncertainty score0.731

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0010.000
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0000.000
Science and technology studies0.0000.001
Scholarly communication0.0000.000
Open science0.0000.000
Research integrity0.0000.000
Insufficient payload (model declined to judge)0.0000.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.019
GPT teacher head0.334
Teacher spread0.315 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it