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Record W4395014060 · doi:10.33844/cjm.2024.6036

A Scoping Review of International Literature on Patient-Provider Satisfaction with Virtual Prenatal Appointments: Recommendations for Canadian Providers

2024· review· en· W4395014060 on OpenAlex
Naomi Clarkson, Elena Neiterman

Why this work is in the frame

A frame that forgets how it found something cannot be audited. These are the routes that admitted this work.

affAt least one author lists a Canadian institution in the pinned OpenAlex snapshot.
venuePublished in a venue whose home country is Canada.
aboutThe title or abstract carries a Canadian signal from the geographic lexicon.

Bibliographic record

VenueCanadian Journal of Medicine · 2024
Typereview
Languageen
FieldMedicine
TopicTelemedicine and Telehealth Implementation
Canadian institutionsUniversity of Waterloo
Fundersnot available
KeywordsCINAHLTelehealthPatient satisfactionPopularityTelemedicineNursingMedicinePrenatal careCustomer satisfactionThe InternetMedical educationFamily medicinePsychologyBusinessHealth carePsychological interventionMarketingWorld Wide WebPopulationComputer science

Abstract

fetched live from OpenAlex

While Canadian telemedicine has grown in popularity following the COVID-19 pandemic, research on patient and provider satisfaction with these services is scarce, especially in its application in prenatal care delivery. Moreover, majority of existing literature focuses on clinical outcomes when investigating prenatal telemedicine’s success, leaving a gap in our understanding of patient-provider satisfaction. Literature examining attitudes towards virtual prenatal appointments consistently notes low satisfaction and rarely offers recommendations to improve care. This review aims to investigate determinants of and barriers to patient-provider satisfaction with virtual prenatal appointments and offer recommendations to improve Canadian satisfaction. Searches were run on PubMed and CINAHL using keywords including “prenatal”, “virtual”, “satisfaction”, and “appointment”. The retrieved literature was uploaded and screened in Covidence. In total, 43 papers covering virtual prenatal care in jurisdictions outside of Canada were reviewed for data extraction. The literature was summarized alongside six key themes: logistical barriers, non-logistical barriers, patient-provider communication, appointment types, general benefits of telehealth, and suggestions for improvement. Leading determinants were found to be the level of perceived and actual barriers to utilization, quality of patient-provider communication and relationships, and access to devices and internet connectivity. Recommendations for improving satisfaction with Canadian care include cross-border consultations, use of provider care teams, and improved telehealth management and provider training. The focus on international research enabled us to identify what lessons Canadian practitioners can learn from other countries in the provision of virtual prenatal care. This review also contributes to the scarce Canadian research on satisfaction with virtual prenatal appointments.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.001
metaresearch head score (Gemma)0.001
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesnone
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Other design · Consensus signal: none
GenreCandidate signal: Review · Consensus signal: Review
Teacher disagreement score0.715
Threshold uncertainty score0.991

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0010.001
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0020.000
Bibliometrics0.0020.001
Science and technology studies0.0000.000
Scholarly communication0.0000.000
Open science0.0000.000
Research integrity0.0000.001
Insufficient payload (model declined to judge)0.0010.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.058
GPT teacher head0.397
Teacher spread0.339 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it