Transitioning through a crisis: industrial customer responses to a green technology innovation scheme
Bibliographic record
Abstract
Government-driven innovation diffusions have addressed the intersections between technology, the environment and society, with far-reaching implications for both diffusors and adopters. In this paper, we introduce how industrial customers respond to a crisis using a case of a renewable heat incentive scheme that led to an elected government collapse. This crisis exposed institutional breaches, or an absence of functionalities in the scheme’s governance systems. Our findings test and extend the theory of Etzioni (1975) on responses to market crisis conditions: (i) calculative responses during the scheme’s initial diffusion; (ii) strategic responses during the surfacing of institutional breaches; (iii) distrustful responses after customer hardship was not addressed. We contribute a process model of the interaction amongst breaches and responses over time. Overall, this study brings forth insights on industrial customer responses to institutional processes and shows the evolved retorts amidst a crisis. It also identifies diffusion implications for policy makers.
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How this classification was reachedexpand
Full frame machine prediction
Teacher imitationNot calibrated prevalence, not ground truth. Human validation pending. The Gemma side is a direct model label for every work in the frame, read from the title-only record. The Codex side is a classifier learned from the 10,348 direct Codex labels and calibrated to design-weighted sample rates; fields without enough sample support carry no Codex call. Candidate is the union of the two sides; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels.
Distilled classifier scores by category (both heads)
| Category | Codex | Gemma |
|---|---|---|
| Metaresearch | 0.003 | 0.010 |
| Meta-epidemiology (narrow) | 0.000 | 0.000 |
| Meta-epidemiology (broad) | 0.000 | 0.000 |
| Bibliometrics | 0.001 | 0.001 |
| Science and technology studies | 0.005 | 0.003 |
| Scholarly communication | 0.005 | 0.003 |
| Open science | 0.001 | 0.004 |
| Research integrity | 0.004 | 0.003 |
| Insufficient payload (model declined to judge) | 0.005 | 0.001 |
Machine scores (provisional)
The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.
Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.
score_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from itClassification
machine, unvalidatedMachine predicted; a candidate call from one source (direct Gemma or distilled Codex), not a consensus.
How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".