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Record W4400396858 · doi:10.1145/3640794.3665552

Understanding User Preferences of Voice Assistant Answer Structures for Personal Health Data Queries

2024· article· en· W4400396858 on OpenAlex
Bradley Rey, Yumiko Sakamoto, Jaisie Sin, Pourang Irani

Why this work is in the frame

A frame that forgets how it found something cannot be audited. These are the routes that admitted this work.

affAt least one author lists a Canadian institution in the pinned OpenAlex snapshot.

Bibliographic record

Venuenot available
Typearticle
Languageen
FieldComputer Science
TopicAI in Service Interactions
Canadian institutionsOkanagan University CollegeUniversity of British Columbia, Okanagan CampusUniversity of British Columbia
Fundersnot available
KeywordsComputer scienceHuman–computer interactionWorld Wide WebInformation retrieval

Abstract

fetched live from OpenAlex

Voice assistants (VAs) are becoming ubiquitous within daily life, residing in homes, personal smart-devices, vehicles, and many other technologies. Designed for seamless natural language interaction, VAs empower users to ask questions and execute tasks without relying on graphical or tactile interfaces. A promising avenue for VAs is to allow people to ask personal health data questions. However, this functionality is currently not widely available and answer preferences to such questions have not been studied. We implemented a pseudo-VA that handles personal health data questions, answering in three unique styles: minimal, keyword, and full sentence. In two online user studies, 82 unique participants interacted with our VA, asking varying personal health data questions and ranking answer structures given. Our results show a strong preference for full sentence responses throughout. We find that even though full sentence answers have the longest mean response time, they are still found to provide high quality and optimal behaviour, while also being comprehensible and efficient. Furthermore, participants reported that for personal health question and answering, VAs should provide technical and efficient interactions rather than being social.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.000
metaresearch head score (Gemma)0.000
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesnone
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Theoretical or conceptual · Consensus signal: none
GenreCandidate signal: Methods · Consensus signal: none
Teacher disagreement score0.906
Threshold uncertainty score0.303

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0000.000
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0000.000
Science and technology studies0.0000.000
Scholarly communication0.0000.001
Open science0.0010.000
Research integrity0.0000.000
Insufficient payload (model declined to judge)0.0000.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.302
GPT teacher head0.389
Teacher spread0.087 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it

Quick stats

Citations4
Published2024
Admission routes1
Has abstractyes

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